The role of
Sales Support Administrator
is to provide essential administrative support within the sales department, ensuring the entire sales order process is completed to a high standard. Key Tasks/Accountabilities Process incoming enquiries, including inputting of sales orders onto the system for export and the UK. Creating quotes and supply agreements. Marketing support, desktop research, identifying & engaging key stakeholders and campaign support. Appointment setting and diary management. CRM management including inputting, task setting & follow-ups and visit reports. Inbound and outbound calling, client-focused. Occasional client visits to support the sales team. Preparing and running reports for customers, ensuring customers complete their monthly consignment stock take, replenishing stock via sales order and issuing corresponding sales invoice. Job-sheet and picking note generation. Raising various sales-related documents, including export and UK shipping documentation, certificates of conformity, dangerous goods certificates, job sheets for dispatch, credit notes, etc. Understand local shipping, customs, and legislation requirements and ensure all documentation is correct and meets legal obligations. Arrange and co-ordinate all suppliers of transportation and delivery, report on this monthly to support the finance department for cost analysis. Liaising with internal sites and departments and working cross-functionally between Warehouse, logistics, and sales. The Successful Applicant Competent user of Microsoft Office software. Two years or more in an administrative role. GCSE English and Maths Grade or Higher. Working directly with customers on the phone. Knowledge of export processes and documentation. Sage 50/200 and Salesforce CRM. Articulate, numerate, and literate – fully fluent in English. A methodical and logical approach. High degree of accuracy and attention to detail. Builds relationships & rapport. Flexibility & adaptability. This role is a full-time position, based at our facility in Frankley. Why Join Us? Annual profit share bonus. Enhanced contributory pension scheme. 33 days annual leave. Employee Assistance Programme. Be part of a vibrant team dedicated to innovation and growth.
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Sales Support Administrator
is to provide essential administrative support within the sales department, ensuring the entire sales order process is completed to a high standard. Key Tasks/Accountabilities Process incoming enquiries, including inputting of sales orders onto the system for export and the UK. Creating quotes and supply agreements. Marketing support, desktop research, identifying & engaging key stakeholders and campaign support. Appointment setting and diary management. CRM management including inputting, task setting & follow-ups and visit reports. Inbound and outbound calling, client-focused. Occasional client visits to support the sales team. Preparing and running reports for customers, ensuring customers complete their monthly consignment stock take, replenishing stock via sales order and issuing corresponding sales invoice. Job-sheet and picking note generation. Raising various sales-related documents, including export and UK shipping documentation, certificates of conformity, dangerous goods certificates, job sheets for dispatch, credit notes, etc. Understand local shipping, customs, and legislation requirements and ensure all documentation is correct and meets legal obligations. Arrange and co-ordinate all suppliers of transportation and delivery, report on this monthly to support the finance department for cost analysis. Liaising with internal sites and departments and working cross-functionally between Warehouse, logistics, and sales. The Successful Applicant Competent user of Microsoft Office software. Two years or more in an administrative role. GCSE English and Maths Grade or Higher. Working directly with customers on the phone. Knowledge of export processes and documentation. Sage 50/200 and Salesforce CRM. Articulate, numerate, and literate – fully fluent in English. A methodical and logical approach. High degree of accuracy and attention to detail. Builds relationships & rapport. Flexibility & adaptability. This role is a full-time position, based at our facility in Frankley. Why Join Us? Annual profit share bonus. Enhanced contributory pension scheme. 33 days annual leave. Employee Assistance Programme. Be part of a vibrant team dedicated to innovation and growth.
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