Sales Support Administrator

Sales Support Administrator £30,000 to £35,000 (Depending on experience) Southeast London – Onsite The Company A mission led, B Corp certified FMCG brand challenging the household goods category with a range of products that not only work as well as their competitors but remain focused on sustainability and being eco-friendly. The brand remains founder led and supplies into nationwide retailers, via Amazon, and their own D2C platform. What’s on offer? 25 days holiday + BH Product packages Discount on products Opportunities for personal growth within an expanding brand What will you do as a Sales Support Administrator? Liaise with the 3PL partners, ensuring orders are sent OTIF Work closely with the warehouse to ensure any problems are addressed prior to shipping Manage the process from initial order to dispatch and aftersales support Process UK wholesaler and retailer orders accurately onto the system Deal with stock issues, back orders and work closely with supply chain Customer invoicing, CRM management and credit refunds Build strong relationships with B2B partners What do you need as a Sales Support Administrator? Sales order processing experience, within FMCG essential Happy to be onsite in Southeast London 5 days a week Previous experience using ERP systems ( Ideally Unleashed ) Understands the supply chain and the end-to-end cycle Ability to build lasting relationships, goes above and beyond for customers Proficient in Excel, PowerPoint, and Word Job ID: 8925

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