Are you a proactive and organised individual with a passion for customer service? We're seeking a Sales Support Administrator to join our Client Services team in Northwich.
About Us:
Air IT is an influential and innovative technology company that specialises in providing managed IT services to businesses across various industries. Our mission is to empower organisations with cutting-edge technology solutions, exceptional customer service, and strategic support. Role Overview:
As a Sales Support Administrator, you will play a crucial role in ensuring the smooth operation of our sales team. You’ll be the backbone of our sales process, providing essential administrative support and contributing to our overall success. Responsibilities: Be the initial point of contact for inbound queries and build lasting relationships with clients. Coordinate IT procurement, stock control, and billing administration. Provide pre-sales advice and support to clients. Process returns requests and undertake ad hoc projects as needed. Requirements: GCSE Maths and English or equivalent. Knowledge of IT hardware, software, and licensing. Strong administration and organisational skills. UK driving license. Relevant industry qualifications. Experience with Microsoft Windows, Exchange Server, and Office Packages. Familiarity with ConnectWise, Quosal, and ISO standards. Skills: Excellent customer service and problem-solving skills. Ability to work independently and as part of a team. Strong communication and negotiation skills. Attention to detail and ability to prioritise tasks effectively. Benefits: Hybrid working options for a better work-life balance. 25 days annual leave plus bank holidays. Ongoing learning and development opportunities. Cycle to work scheme and technology vouchers. Enhanced family leave. Celebration day - an additional day off each year to celebrate an occasion important to you. Salary sacrifice pension. 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact. Company social events and competitions. Discount and Cashback Scheme. Group Income Protection. Life Insurance. EAP and Virtual GP Service. Join us and be part of a dynamic team where your skills are valued, and your career growth is supported. Apply now and take the next step in your professional journey!
#J-18808-Ljbffr
Air IT is an influential and innovative technology company that specialises in providing managed IT services to businesses across various industries. Our mission is to empower organisations with cutting-edge technology solutions, exceptional customer service, and strategic support. Role Overview:
As a Sales Support Administrator, you will play a crucial role in ensuring the smooth operation of our sales team. You’ll be the backbone of our sales process, providing essential administrative support and contributing to our overall success. Responsibilities: Be the initial point of contact for inbound queries and build lasting relationships with clients. Coordinate IT procurement, stock control, and billing administration. Provide pre-sales advice and support to clients. Process returns requests and undertake ad hoc projects as needed. Requirements: GCSE Maths and English or equivalent. Knowledge of IT hardware, software, and licensing. Strong administration and organisational skills. UK driving license. Relevant industry qualifications. Experience with Microsoft Windows, Exchange Server, and Office Packages. Familiarity with ConnectWise, Quosal, and ISO standards. Skills: Excellent customer service and problem-solving skills. Ability to work independently and as part of a team. Strong communication and negotiation skills. Attention to detail and ability to prioritise tasks effectively. Benefits: Hybrid working options for a better work-life balance. 25 days annual leave plus bank holidays. Ongoing learning and development opportunities. Cycle to work scheme and technology vouchers. Enhanced family leave. Celebration day - an additional day off each year to celebrate an occasion important to you. Salary sacrifice pension. 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact. Company social events and competitions. Discount and Cashback Scheme. Group Income Protection. Life Insurance. EAP and Virtual GP Service. Join us and be part of a dynamic team where your skills are valued, and your career growth is supported. Apply now and take the next step in your professional journey!
#J-18808-Ljbffr
