Handle customer queries and complaints via the telephone, email and TEAMS, providing prompt and effective solutions.
Follow up with customers to ensure satisfaction and identify potential areas for improvement.
Provide support to the Sales and Operations team when needed to ensure the efficient and accurate processing of orders.
Work within a variety of agreed systems and liaise with appropriate personnel.
Assist with various administrative tasks as needed.
Skills:
Strong organisational skills with the ability to multitask and prioritise workload
Excellent communication and interpersonal abilities
Proficiency in Microsoft Office suite
Customer-focused with a positive attitude
Ability to work effectively in a fast-paced environment
Desire to learn and develop
Benefits:
Company pension
Free parking
On-site parking
Profit sharing
We actively encourage candidates from all backgrounds to apply for our job opportunities. We are deeply committed to fostering a diverse and inclusive workplace where every individual's unique perspective and talents are not just valued but celebrated.
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