Are you a Salesforce expert? Do you have a passion for facilitating learning for others? If so, we have the role for you!
Our client is seeking an experienced Salesforce Systems Trainer to support a transformative digital integration project. This role will be instrumental in equipping employees with the skills and confidence needed to adopt new systems, including Salesforce and Bullhorn, as part of a company-wide digital transformation initiative.
As part of the Training & Development team, the successful candidate will bring expertise in instructional design and training delivery, ensuring seamless user adoption and enhanced business operations. This is an exciting opportunity to make a tangible impact on a high-profile project within a dynamic environment.
Responsibilities
Collaborate with stakeholders to identify and prioritise training requirements for system implementation. Ensure training solutions align with business goals and project objectives. Develop multimodal training materials and frameworks using proven methodologies such as ADDIE. Create engaging, accessible, and user-friendly resources tailored to diverse learning styles and technical expertise levels. Facilitate training sessions to empower employees to effectively use new systems. Leverage best practices and innovative approaches to maximize learning outcomes. Act as the liaison between project leads, subject matter experts, and end-users. Manage training schedules, allocate resources, and ensure timely delivery of all training components. Drive iterative improvements to training programs for sustained skill development and system adoption.
Skills Strong knowledge of Salesforce configuration, customisation, and administration. Familiarity with instructional design methodologies such as ADDIE. Ability to translate complex technical processes into clear, accessible training materials. Excellent communication skills, both verbal and written.
Qualifications Relevant certifications in Salesforce or instructional design are highly desirable.
Experience Proven experience designing and delivering training for system implementations, including Salesforce. Proficiency with e-learning tools and a commitment to user-centred, inclusive design principles. Demonstrated success in supporting digital transformation projects to achieve high user adoption rates. Expertise in core Salesforce functionalities, such as Sales Cloud and Service Cloud, workflows, reports, and dashboards are desirable.
#J-18808-Ljbffr