This role will also be instrumental in onboarding new customers, process testing, and driving continuous improvement initiatives within our supply chain operations.
Key Responsibilities:
SAP Process Testing:
Validate IT-provided solutions by testing processes to ensure they function effectively for both the customer and business operations. Issue Resolution:
Troubleshoot and solve complex system issues impacting logistics operations. Customer Engagement:
Conduct regular meetings with customers to understand and deliver on their operational requirements. Inventory Management:
Lead cycle counting, stock control, and data-driven inventory analysis. Process Analysis:
Identify and propose improvements based on system data insights. Customer Onboarding:
Support the seamless implementation of new customer accounts in warehouse operations. Reporting:
Maintain and manage test matrix documentation. Collaboration:
Work closely with SAP teams across international locations to ensure operational alignment. Operator Support:
Provide expert SAP support to warehouse operators and teams. Process Improvement:
Present optimisation strategies and continuous improvement initiatives for clients and internal stakeholders. Training & Development:
Create and deliver SAP training programs to enhance the skills of warehouse support teams. The Ideal Candidate Will Have:
Proven experience as an IT savvy SAP System Tester, ideally in a logistics or warehouse environment (SAP ERP & WMS essential). Strong analytical and problem-solving skills to resolve system-related issues. Experience collaborating with customers and resolving operational challenges. Proficiency in Microsoft Office, SAP WMS, and Power BI. Excellent stakeholder management and communication skills. What We Offer:
25 days annual leave plus 8 bank holidays, with the option to purchase up to 5 additional days. Pension contributions and a life assurance policy worth 4x your salary. Employee Assistance Programme offering confidential support and advice. Employee Discount Scheme through Benefit Hub. Free on-site parking. Hours of work are 08:30 - 17:00 / 10:30 - 19:00 rotating Monday to Friday!
This is a fantastic opportunity to join a forward-thinking company where your expertise will shape efficient and customer-focused logistics solutions!
Please note the role will be between the West and East Midlands sites!
Interested to know more? Contact Hayley Whitehead Pertemps Birmingham for more information.
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