Role:
SC Cleared Field Service Engineer Location:
Various, UK Duration:
17 th
March 2025 – 30th May 2025 Rate:
£18.51 per hour (Inside IR35) Responsibilities:
Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract. Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management of disposals that go through their Hub as per contract. Triage and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as per contract. Locker replenishments where appropriate as per contract. Highlight potential issues with service/potential service improvements to their Team Leader. Follow any agreed processes and procedures either from the Authority (site regulations etc). Skills:
2 year+ experience in a PC field service environment or PC field Workshop environment. Hardware – Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs). Other Requirements:
Candidates must hold or be willing to undergo SC Clearance. Be able to join OOH rota and standby. Hold a full clean driving licence.
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SC Cleared Field Service Engineer Location:
Various, UK Duration:
17 th
March 2025 – 30th May 2025 Rate:
£18.51 per hour (Inside IR35) Responsibilities:
Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract. Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract. Effective Management of disposals that go through their Hub as per contract. Triage and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as per contract. Locker replenishments where appropriate as per contract. Highlight potential issues with service/potential service improvements to their Team Leader. Follow any agreed processes and procedures either from the Authority (site regulations etc). Skills:
2 year+ experience in a PC field service environment or PC field Workshop environment. Hardware – Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs). Other Requirements:
Candidates must hold or be willing to undergo SC Clearance. Be able to join OOH rota and standby. Hold a full clean driving licence.
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