Walnut Gardens, Kington, Herefordshire, HR5 3DN
£13,072 per annum (£26,144 per annum, full time equivalent)
We have an exciting opportunity for a people-focused individual to join us as a Scheme Manager at Walnut Gardens - a mixed-tenure Retirement Living scheme comprising of 30 bungalows in Kington, Herefordshire.
This is a part-time role, working 17.5 hours per week, between Monday to Friday, with the working pattern to be discussed with the successful candidate to ensure it works for all. This is the perfect opportunity for someone looking for a flexible working pattern to suit their day-to-day life. Overtime is also available to provide cover at another local scheme, Jamieson Court, in Whitecross, working 3 hours per week for a period of approx. 6 months.
As Scheme Manager, you'll be responsible for the day-to-day management of the scheme, with duties including, but not limited to:
Ensuring a consistently excellent housing management service is provided, including ensuring that repairs, grounds maintenance, and environmental contracts are delivered to a high standard.
Ensuring the scheme is safe for customers by completing regular compliance checks including health & safety, building safety & fire safety, in line with regulatory requirements.
Developing and maintaining positive relationships with our customers, interacting with them regularly to ensure their needs are understood and key messages are delivered.
Our ideal candidate?
We’re looking for a customer-focused individual who is passionate about delivering a brilliant service and is able to adapt their communication style to engage with a variety of residents. Your application will also demonstrate: Previous experience of working in a customer-facing role – experience of working with older people is preferred but not essential. Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks. IT skills with the ability to use Microsoft Packages (Word, Excel, and Teams) and in-house systems. The ability to manage your time and workload effectively and be able to easily adapt to changing demands. Excellent communication skills, both verbal and written, with the ability to engage customers and internal and external stakeholders. Level 3 Housing Management qualification or the willingness to work towards one. Who are Midland Heart?
We’re one team working together for our tenants; a large and ambitious housing organization providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential. Interested?
Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role. We reserve the right to close the application process ahead of the advertised closing date based on the volume of interest received. Apply at your earliest opportunity to avoid disappointment! We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
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We’re looking for a customer-focused individual who is passionate about delivering a brilliant service and is able to adapt their communication style to engage with a variety of residents. Your application will also demonstrate: Previous experience of working in a customer-facing role – experience of working with older people is preferred but not essential. Previous experience of applying building safety practices such as health & safety, building safety & fire safety checks. IT skills with the ability to use Microsoft Packages (Word, Excel, and Teams) and in-house systems. The ability to manage your time and workload effectively and be able to easily adapt to changing demands. Excellent communication skills, both verbal and written, with the ability to engage customers and internal and external stakeholders. Level 3 Housing Management qualification or the willingness to work towards one. Who are Midland Heart?
We’re one team working together for our tenants; a large and ambitious housing organization providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential. Interested?
Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal uploading a CV and Covering Letter, which show us that you have what it takes to make a success of the role. We reserve the right to close the application process ahead of the advertised closing date based on the volume of interest received. Apply at your earliest opportunity to avoid disappointment! We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
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