School IT Support Analyst

·
Full time
Location: Liverpool
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Job offered by: Allegiance Group
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Category: IT & Technology
This range is provided by Allegiance Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

Direct message the job poster from Allegiance Group Recruitment Consultant @ Allegiance Technology - IT Support & Infrastructure

School IT Support Analyst Role:

School IT Support Analyst Location:

Liverpool area Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with Merseyside’s best IT Solutions providers leading their search for an IT Support Analyst who can assist with the on-site IT Support in their Liverpool based School customers. The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here. Within this role you will be working 3 days per week on site at a multi academy trust in Liverpool centre, and for the other 2 days per week you will be assisting in other contracted Schools and businesses within the area. What You’ll Do: Deliver expert second-line IT support to schools, colleges, and universities. Manage and enhance IT systems, networks, and infrastructure for optimal performance. Conduct on-site visits across Merseyside to provide technical support and strategic guidance. Quickly troubleshoot and resolve hardware, software, and network issues. Collaborate with educational staff and corporate clients to identify and implement tailored IT solutions. What We’re Looking For: Experience:

5+ years in IT support, ideally with educational institutions (experience with corporate clients is an advantage). Technical Expertise:

Proficient in network management, cloud platforms (Office 365, Google Workspace), and server administration (Windows Server, Active Directory, DNS, DHCP). Specialized Skills:

Experience with Smoothwall, Aruba switches, and educational tech systems (e.g., MIS, Paxton Systems). Additional Tools:

Skilled in Mac management, MDM platforms (e.g., Jamf), and print management tools (e.g., Papercut). Problem Solving:

Strong troubleshooting skills with a proactive, solutions-oriented mindset. Communication:

A customer-focused approach with excellent communication skills for engaging with educators and business professionals. Travel:

A full UK driving licence and access to your own vehicle for regular travel across Merseyside. The personal development opportunities that you will gain here are second to none. Due to the size of the business, they have a vast array of resources to help you better yourself. With a competitive starting salary range and training, I highly recommend applying for this role if you feel you have the right attributes. If this sounds like it could be for you then please

APPLY. Seniority level

Not Applicable Employment type

Full-time Job function

Information Technology IT Services and IT Consulting

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