Duties/Responsibilities
Location:
Horsham - St Marks Court Salary:
£26,208 per annum + OT Working hours:
8:00 to 17:00 (excluding bank holidays) Contract Type:
Permanent Part Time Benefits:
25 days + Bank Holidays, access to our Flex Benefits Scheme giving discounts on Gym passes, Cinema Tickets, and more.
About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance.
Role overview: This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided.
What you'll do: Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times. Always display excellent situational awareness. Facilitate access/egress to building(s) whilst maintaining a high level of client-facing and customer service skills. Be aware of protest and demonstration activity and respond/escalate as appropriate. Actively assist staff, guests, and contractors regarding passing them information, giving direction, or responding to queries in a professional manner. Be fully conversant with all operating procedures and always follow them. Assist as instructed during major incidents. Always display your SIA licence whilst on duty. Maintain accurate records/logs and submit reports as instructed. Positively participate in any staff welfare or development programmes and actively engage in any mandatory training. Use communication tools (radio/phones) in a confident and clear manner. Carry out any other reasonable request as required. Person Specification
Who you'll be: Clearance to BS7858 SIA Licence – Security Guard (SG) SIA Licence – Door Supervisor (DS) (if applicable to scope) SIA Licence – CCTV (if applicable to scope) First aid qualification Customer service experience Written and verbal communication skills required to meet deliverables of the role Experience of using IT software (Word, Teams, Outlook) Reliable, punctual, and approachable. Take pride in your appearance at all times Flexible in approach to daily duties Ability to prioritise tasks and work under pressure Comfortable working alone using initiative and as part of a team Other Relevant Factors: This is a corporate front of house role; it requires an individual who is smart, detail-oriented, and a good communicator in both written form and in person. The ability to be proactive whilst delivering the best level of customer service is essential.
Benefits: 25 Days holidays + Bank holidays Holiday Buy Scheme - up to 5 days a year Industry-leading Maternity & Paternity Policies Refer a Friend scheme – worth £500 per referral GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining Extensive Learning & Development opportunities, including opportunities for progression. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing, and Breakdown Cover. Bike To Work Scheme Paid volunteering and charity days Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy, and health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal, and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
#J-18808-Ljbffr
Location:
Horsham - St Marks Court Salary:
£26,208 per annum + OT Working hours:
8:00 to 17:00 (excluding bank holidays) Contract Type:
Permanent Part Time Benefits:
25 days + Bank Holidays, access to our Flex Benefits Scheme giving discounts on Gym passes, Cinema Tickets, and more.
About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance.
Role overview: This role will be to carry out daily tasks as specified to create a safe and secure working environment for all visitors and staff, whilst always ensuring good customer service is provided.
What you'll do: Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times. Always display excellent situational awareness. Facilitate access/egress to building(s) whilst maintaining a high level of client-facing and customer service skills. Be aware of protest and demonstration activity and respond/escalate as appropriate. Actively assist staff, guests, and contractors regarding passing them information, giving direction, or responding to queries in a professional manner. Be fully conversant with all operating procedures and always follow them. Assist as instructed during major incidents. Always display your SIA licence whilst on duty. Maintain accurate records/logs and submit reports as instructed. Positively participate in any staff welfare or development programmes and actively engage in any mandatory training. Use communication tools (radio/phones) in a confident and clear manner. Carry out any other reasonable request as required. Person Specification
Who you'll be: Clearance to BS7858 SIA Licence – Security Guard (SG) SIA Licence – Door Supervisor (DS) (if applicable to scope) SIA Licence – CCTV (if applicable to scope) First aid qualification Customer service experience Written and verbal communication skills required to meet deliverables of the role Experience of using IT software (Word, Teams, Outlook) Reliable, punctual, and approachable. Take pride in your appearance at all times Flexible in approach to daily duties Ability to prioritise tasks and work under pressure Comfortable working alone using initiative and as part of a team Other Relevant Factors: This is a corporate front of house role; it requires an individual who is smart, detail-oriented, and a good communicator in both written form and in person. The ability to be proactive whilst delivering the best level of customer service is essential.
Benefits: 25 Days holidays + Bank holidays Holiday Buy Scheme - up to 5 days a year Industry-leading Maternity & Paternity Policies Refer a Friend scheme – worth £500 per referral GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining Extensive Learning & Development opportunities, including opportunities for progression. Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing, and Breakdown Cover. Bike To Work Scheme Paid volunteering and charity days Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy, and health & wellbeing. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal, and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
#J-18808-Ljbffr
