Wirral University Teaching Hospitals NHS Trust
An opportunity has arisen to join the Estates, Facilities and Support Services Directorate as a security officer within the Security Department. The role provides a security service to both the Arrowe Park and Clatterbridge Hospital sites within the Wirral University Teaching Hospital, NHS Foundation Trust.
Applicants will be required to provide a flexible, high quality service extending care and consideration to patients, staff and visitors as well as responding and managing challenging situations that will require prompt and appropriate action in a courteous and helpful manner.
Main duties of the job The post forms part of an in-house service providing security for the Trust. The primary role will be to maintain a visible and effective high profile presence to ensure the safety of patients, visitors and staff, as well as the protection of property across both hospital sites.
The post holder will also need to ensure that car parks on the hospital grounds are operational and used effectively and correctly by visitors and staff. The successful applicant will need to ensure all relevant incidents that involve aggression or violence; loss of equipment, damage to property etc. are reported immediately on the respective incident forms and forwarded for the attention of the Security Manager.
The post holder must hold a full current clean driving licence and have previous knowledge of conflict resolution within a healthcare environment. Full training in Physical Intervention within the clinical setting will be provided.
Job responsibilities Please see Job overview & attached Job description for further information about the Security Officer position available with WUTH.
Person Specification Qualifications, Specific Experience & Training
Security experience within the healthcare environment
Previous Security experience
Willingness to undergo 'on the job' training and attend specialist courses, as necessary. This will include Control & Restraint/physical intervention training
Experience of working with the public in a customer facing role
Experience in Physical intervention / control and restraint
Knowledge and Skills
The ability to communicate easily and confidently with all levels of personnel, colleagues, patients, and visitors
Knowledge and understanding of patient confidentiality and the ability to deal with sensitive issues
Understand and operate the appropriate procedures for Security Services
To understand and apply techniques of conflict management
Understanding of basic Law & Legislation in relation to Security
Understanding of Information Governance and Confidentiality
Understanding of equality and diversity issues and how this affects patients, visitors, and staff
Training on Data Protection
Personal Attributes
Good organisational skills and ability to prioritise your own workload
Polite, friendly, and welcoming manner when dealing with patients, visitors and colleagues
The ability to always maintain a professional approach especially in difficult situations
Able to work under pressure
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Applicants will be required to provide a flexible, high quality service extending care and consideration to patients, staff and visitors as well as responding and managing challenging situations that will require prompt and appropriate action in a courteous and helpful manner.
Main duties of the job The post forms part of an in-house service providing security for the Trust. The primary role will be to maintain a visible and effective high profile presence to ensure the safety of patients, visitors and staff, as well as the protection of property across both hospital sites.
The post holder will also need to ensure that car parks on the hospital grounds are operational and used effectively and correctly by visitors and staff. The successful applicant will need to ensure all relevant incidents that involve aggression or violence; loss of equipment, damage to property etc. are reported immediately on the respective incident forms and forwarded for the attention of the Security Manager.
The post holder must hold a full current clean driving licence and have previous knowledge of conflict resolution within a healthcare environment. Full training in Physical Intervention within the clinical setting will be provided.
Job responsibilities Please see Job overview & attached Job description for further information about the Security Officer position available with WUTH.
Person Specification Qualifications, Specific Experience & Training
Security experience within the healthcare environment
Previous Security experience
Willingness to undergo 'on the job' training and attend specialist courses, as necessary. This will include Control & Restraint/physical intervention training
Experience of working with the public in a customer facing role
Experience in Physical intervention / control and restraint
Knowledge and Skills
The ability to communicate easily and confidently with all levels of personnel, colleagues, patients, and visitors
Knowledge and understanding of patient confidentiality and the ability to deal with sensitive issues
Understand and operate the appropriate procedures for Security Services
To understand and apply techniques of conflict management
Understanding of basic Law & Legislation in relation to Security
Understanding of Information Governance and Confidentiality
Understanding of equality and diversity issues and how this affects patients, visitors, and staff
Training on Data Protection
Personal Attributes
Good organisational skills and ability to prioritise your own workload
Polite, friendly, and welcoming manner when dealing with patients, visitors and colleagues
The ability to always maintain a professional approach especially in difficult situations
Able to work under pressure
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr
