Suffolk County Council - West Suffolk House, Bury St Edmunds IP33 3YU - Hybrid
£46,670 per annum (pro rata for part time)
37 hours per week - Flexible working options available
Permanent
We're passionate about improving the future for our children, young people and their families. If you are too, join us as a
SEND Family Services Manager
and make a meaningful impact. Your innovation and drive will help us to continue improving and evolving on our journey making a service we continue to be proud of. Reimagine the possibilities . The Special Educational Needs and Disabilities (SEND) Services team works closely with families, schools, and other professionals to assess children's needs and develop Education, Health and Care Plans (EHCPs). The service manages a wide variety of work, such as reviews of EHCPs, arranging commissioned provision, and consultations for mainstream and specialist placements. SEND Family Services Managers have operational oversight of teams including line management. This includes providing advice and guidance regarding the management of casework; the delivery of key-working and person-centred approaches in the teams' engagement with children, young people, and their families; and monitoring performance against service-wide and individual targets. Key responsibilities Having a strategic oversight of the team including holding supervision meetings and professional development review meetings. Analysing statutory data to support the direction of work within teams. Supporting the service in achieving statutory timeframes for key performance areas. Providing support for complex situations and working alongside partner agencies to resolve issues and concerns. Having a strategic oversight of the quality assurance of work completed by staff and EHCPs held for children and young people. You will need Evidence of continuing professional development in a management role. Committed to listening to children and families and to working collaboratively with them to address concerns. Comprehensive understanding of legislation, guidance, and national policy framework relevant to the role for provision of services. Proven ability to work collaboratively with colleagues from a wide range of professional disciplines. Ability to motivate colleagues and develop their professional capability. Ability to work under pressure. You can view a full list of requirements in the
Job and Person Profile (docx).
If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team We are looking to welcome individuals who will demonstrate key-working approaches in their everyday practice and have professional relationships with and understanding of education settings and partner agencies to underpin this work. We are working closely with our family representatives and our partners in health and social care to achieve this, but we still have a great deal to do. If you share our values and ambitions, we would love you to join our team. Empowering Everyone We're big believers in potential, possibility, and the power of different ideas. We're always searching for ways to encourage, respect, and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our
Workforce Equality Report . For more information Please contact
Lucy Jacobs
(she/her) for a casual conversation. You can reach her by calling
01473263643
or emailing
lucy.jacobs@suffolk.gov.uk
. How to apply Step 1 -
Read the
Job and Person Profile (JPP) (docx). Step 2 -
Click 'Apply Now' to start your online application. Step 3 -
Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the
Supporting Statement template . Tell me about a time when you had to manage a complex situation involving multiple stakeholders in an educational or social care setting. How did you approach resolving the issues and what was the outcome? Can you share an experience where you had to ensure compliance with statutory requirements while maintaining quality of service? How did you balance these demands? Can you give an example of how you've used feedback from children, young people, and families to develop or improve services? What changes did you implement as a result? Please note:
Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at
03456 014412
or
recruitment@suffolk.gov.uk . Closing date: 11.30pm, 12 February 2025. This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
#J-18808-Ljbffr
SEND Family Services Manager
and make a meaningful impact. Your innovation and drive will help us to continue improving and evolving on our journey making a service we continue to be proud of. Reimagine the possibilities . The Special Educational Needs and Disabilities (SEND) Services team works closely with families, schools, and other professionals to assess children's needs and develop Education, Health and Care Plans (EHCPs). The service manages a wide variety of work, such as reviews of EHCPs, arranging commissioned provision, and consultations for mainstream and specialist placements. SEND Family Services Managers have operational oversight of teams including line management. This includes providing advice and guidance regarding the management of casework; the delivery of key-working and person-centred approaches in the teams' engagement with children, young people, and their families; and monitoring performance against service-wide and individual targets. Key responsibilities Having a strategic oversight of the team including holding supervision meetings and professional development review meetings. Analysing statutory data to support the direction of work within teams. Supporting the service in achieving statutory timeframes for key performance areas. Providing support for complex situations and working alongside partner agencies to resolve issues and concerns. Having a strategic oversight of the quality assurance of work completed by staff and EHCPs held for children and young people. You will need Evidence of continuing professional development in a management role. Committed to listening to children and families and to working collaboratively with them to address concerns. Comprehensive understanding of legislation, guidance, and national policy framework relevant to the role for provision of services. Proven ability to work collaboratively with colleagues from a wide range of professional disciplines. Ability to motivate colleagues and develop their professional capability. Ability to work under pressure. You can view a full list of requirements in the
Job and Person Profile (docx).
If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team We are looking to welcome individuals who will demonstrate key-working approaches in their everyday practice and have professional relationships with and understanding of education settings and partner agencies to underpin this work. We are working closely with our family representatives and our partners in health and social care to achieve this, but we still have a great deal to do. If you share our values and ambitions, we would love you to join our team. Empowering Everyone We're big believers in potential, possibility, and the power of different ideas. We're always searching for ways to encourage, respect, and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our
Workforce Equality Report . For more information Please contact
Lucy Jacobs
(she/her) for a casual conversation. You can reach her by calling
01473263643
or emailing
lucy.jacobs@suffolk.gov.uk
. How to apply Step 1 -
Read the
Job and Person Profile (JPP) (docx). Step 2 -
Click 'Apply Now' to start your online application. Step 3 -
Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the
Supporting Statement template . Tell me about a time when you had to manage a complex situation involving multiple stakeholders in an educational or social care setting. How did you approach resolving the issues and what was the outcome? Can you share an experience where you had to ensure compliance with statutory requirements while maintaining quality of service? How did you balance these demands? Can you give an example of how you've used feedback from children, young people, and families to develop or improve services? What changes did you implement as a result? Please note:
Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you would like an adjustment to this process due to a disability, please contact us at
03456 014412
or
recruitment@suffolk.gov.uk . Closing date: 11.30pm, 12 February 2025. This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.
#J-18808-Ljbffr
