We are recruiting for a Senior Account Handler to assist in delivering exceptional service to NFP clients through a desk-based service model whilst assisting in increasing business efficiency and optimising service delivery.
Overview of duties:
- Provide a high level of professional advice and all-round service in all aspects of the client relationship - answering general enquiries, renewals, midterm adjustments as well as obtaining quotations
- Manage a range of larger client insurance programs
- Handle a varied range of new business enquiries and presentations to market
- Act as a technical referral point within a well-established commercial team and offer guidance to less experienced team members
- Be involved in all aspects of client engagement working closely with the senior directors and executives of the business
- Identify cross selling opportunities where appropriate
- Benefit from exciting and ongoing personal and career development programmes
- Enjoy a modern office environment with excellent facilities
- Be challenged professionally, with a varied case load of Business clients who will value your advice and service
- Be part of a growing and market leading team, well respected by clients and peers and able to broker in your clients' best interests
- Have access to leading technology and infrastructure to allow you to carry out your duties efficiently and effectively
Person specification
Knowledge, skills and abilities:
- A professional Insurance Account Handler, Broker or Client Service Executive seeking to progress your career or an insurance professional from another discipline keen to develop a career in a customer servicing role
- Interested in joining a leading independent firm that will value your input and commit to training & development
- Hold a good knowledge of cross class commercial insurance classes with a number of years’ experience and a positive approach
- Motivated by sourcing and providing solid insurance advice and solutions for your clients
- A team player with a "can do " attitude looking to develop a career in commercial insurance
- Able to converse at all levels and act as interface between all Insurance departments, clients and service providers
- Able to build positive relationships within the team, and with Clients
Education / and or Experience:
- Ability to collate information and produce reports
- Able to organise and prioritise the overall workload of a team
- Able to converse at all levels and act as interface between all Insurance departments, clients and service providers
- Able to build positive relationships within the team, and with Clients
- Experience of international placements
Key information:
Hours: Monday – Friday, 35 Hours
Location: Birmingham
If this sounds like something you are interested in please apply, or contact Lucy Reed for further information.
