COOLSPIRiT - UK’s largest Commvault Solution Provider Partner. Leader in data management and business-critical infrastructure solutions for over 25 years. Pedigree:
Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values:
Obsessed with customer service. Team focused. Innovation driven. Your Background / Skills:
Sales, Team Leadership, Sales Strategy, Sales Development, Coaching and Mentoring, Relationship Management, Customer Success. Sectors:
IT, Tech, SaaS, Cloud, Cyber, Managed Services. Who we are: At COOLSPIRiT (acquired by Databarracks), we’re on a mission to redefine sales leadership. For over 25 years, we’ve powered the UK’s top organisations with state-of-the-art data management and security solutions. Now, we’re looking for a dynamic Senior Account Manager to join the team. We see our Senior Account Managers as strategic partners to our clients—not just salespeople. What We’re All About: Born in Derbyshire, we’ve spent decades earning the trust of the UK’s most prominent organisations. Here at COOLSPIRiT: Integrity, honesty, and mutual respect aren’t buzzwords—they’re our backbone. We don’t just protect technology; we empower our clients to focus on their best work, no matter what challenges arise. Our team thrives on camaraderie, innovation, and a "get stuck in" attitude that’s second to none. The Opportunity:
Senior Account Manager This isn’t about filling a role—it’s about writing your legacy.
What You’ll Be Doing: Renew & Re-Sign Existing Customers: Keep the spark alive with our clients! Own the renewal process, fine-tune pricing, and tackle churn risks before they even think about leaving. Upsell & Cross-Sell: Find the “aha!” moments for clients. Spot ways to add value, introduce game-changing services, and craft proposals that make them say, “Yes, we need that!” Manage Ongoing Client Relationships: Be the rockstar your clients count on. Solve issues fast, host insightful business reviews, and ensure their goals and our solutions are always in sync. Convert Qualified Leads: Take the baton from Sales Development and run with it. Nail discovery calls, uncover client needs, and close deals with confidence and style. Strategise & Plan Accounts: Map out the road to success for every account. Build growth-driven strategies, keep your pipeline predictions spot-on, and ensure the CRM sings your praises with clean data. Hit Your Targets: Set the bar high and then crush it. Consistently hit your numbers, whether it’s a monthly, quarterly, or yearly goal. Cultivate Advocacy & Referrals: Turn great service into great stories. Create experiences that leave clients raving about you, inspiring referrals, testimonials, and even case studies. Stay Ahead of the Curve: Be the trend whisperer. Track market shifts, know what the competition is up to, and share fresh ideas that keep us ahead of the game. Maintain Compliance & Administrative Accuracy: Keep it clean, precise, and on point. Follow the rules, nail the billing process, and document everything like the pro you are. Are You ‘The One’? You Speak Fluent Tech: From IT and SaaS to Cloud, Cybersecurity, and Managed Services—you don’t just talk the talk; you know the lingo, live the trends, and thrive in the fast-paced world of technology! Own Your Business Like a Boss: Hitting targets isn’t just a goal—it’s your standard. With a stellar track record of renewals and expansions, you turn every account into a success story. Think Big, Act Smart: You don’t just focus on today; you’re always looking ahead. You see opportunities others miss and craft solutions that deliver lasting value for clients. Master the Art of Connection: Whether it’s clients or colleagues, you know how to build trust and keep the momentum going. Your communication skills turn conversations into agreements and ideas into action. Always Leveling Up: You’re hungry to improve. Market trends? New insights? Client feedback? You take it all in stride, refining your approach to stay ahead and deliver even bigger wins. Salary & Rewards: Competitive Earnings: Up to £55k base + commission that rewards your brilliance. Personal Growth: Training, mentorship, and advanced resources to help you become the best version of yourself. Make Your Mark: Shape the future of our sales function while working alongside a passionate and supportive leadership team. Ready to Make Waves? If this sounds like the game-changing move you’ve been waiting for, hit "Apply" to turn a job into the adventure of a lifetime!
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