Senior Administrator , you will work as part of an integrated administrative team providing a high quality and responsive service. The
Senior Administrator
is responsible for the day-to-day supervision of the team of administrators, ensuring there is effective administrative support within the Essex Child and Family Wellbeing Service. The post holder will be “hands-on” regarding the daily activities of the administration team, alongside their additional responsibilities. Based across Essex, there will be an expectation to be involved with the decision-making of the team, embracing any new technology and working towards the improvement of the team and service. The post holder will be expected to work with minimal supervision, setting their own priorities and meeting with the function leads as required. This role will be based at County Hall in Chelmsford. Main Responsibility
To support the administration functions across Essex, flexing into posts as required. Ensuring accurate and up-to-date patient information and record keeping on SystmOne. To deputise for the Band 5 Leads during periods of annual leave or sickness. Line management support for Apprentices & Band 3 colleagues (i.e., 1:1 appraisal, performance plans & rotas). Collate and share reports on the team/service performance with relevant stakeholders. Support implementation of new ways of working as required. Must be able to work flexibly across quadrants, including travel to other Essex locations to support teams (minimum two days per week). Support function lead in day-to-day running of the Administration hub. To embrace and fully utilise both current and new computer programmes. Maintain a friendly and professional manner either face-to-face or over the telephone with all stakeholders, including families, external agencies, and colleagues. To use agreed SOPs, guidelines, and procedures when carrying out the role. The Ideal Candidate
Excellent numeracy and literacy skills. Knowledge of Microsoft packages, including diary management. Ability to maintain confidentiality. Demonstrates the ability to work independently using own initiative. Understanding of patient needs and NHS. Awareness of Health & Safety relevant to the role. Understanding of Information Governance. ECDL or equivalent. SystmOne experience. There may be travel across the Essex area, so a driving licence & access to a car for work purposes will be required. Package Description
As a
Senior Administrator , you will be part of our valued team receiving access to exclusive rewards and benefits including: Starting salary of £26,500 with group pension. Membership of My Reward Hub, giving you access to discounts on everyday purchases and cashback offers. Access to your wages as you earn them to help cover life’s emergencies. Online and face-to-face help with your mental and physical wellbeing. Access to eLearning, bespoke career pathways, and opportunities for continuing professional development. An open, just culture where you’re encouraged to have and implement ideas. The pride of working for an organisation committed to the highest clinical and quality standards. About the Company
We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. As you’d expect, safeguarding and protecting the children, young people, and vulnerable adults that we work with is of utmost importance. Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited. Salary:
Starting salary of £26,500 plus Group Pension Frequency:
Annual Job Reference:
HCRGCG/TP/25229/13873 Contract Type:
Permanent - Full Time Closing Date:
12 February, 2025 Job Category:
HCRG - Administrative & Clerical
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