Band 4
Main area: Children's Community Nursing - East Grade: Band 4 Contract: Permanent Hours: Full time - 37.5 hours per week Job ref: 371-CFS439 Site: Children's Community Nursing East, Town: Slough Salary: £27,857 - £30,570 per annum (Incl of HCAS) Salary period: Yearly Closing: 23/01/2025 23:59 Job overview
INTERNAL ONLY - This post is open to Berkshire Healthcare NHS Employees Only This post is for a Senior Administrator for the Administration Team for the Community Paediatrics Team at the Child Development Centre at Fir Tree House, Upton Hospital, Albert Street, Slough. Working pattern is Monday – Friday 9 am – 5 pm. We are looking for an experienced team leader who can manage a small team with strong leadership and IT skills and hold responsibility to provide a well-organised reception service supporting children services. Main duties of the job
Provide core reception services for children services supporting various teams: community paediatricians, physiotherapy, occupational therapy, speech and language therapy, nursing team, and child adolescent mental health. Support admin manager with staff roster for reception/administration staff and arrange cover for planned and unplanned absences. Responsibility for all service referrals and oversee EHCP referrals. Lead a team environment that supports and encourages learning and development for reception, administration, and temporary staff. Work in partnership with other teams to streamline and remove duplication of work. Deal with customer complaints quickly and fairly, adopting a solution-focused approach. Order stock/non-stock medical supplies for community paediatrics. Manage medical devices; purchasing and maintenance. Line management of administration staff including appraisals and direct/indirect supervision and support. Support the administration manager for the management of the administration function for the Community Paediatric Service. Provide administration support to senior management, clinical leads, and medical secretary team. Contribute to development and implementation of service processes and procedures. Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Detailed job description and main responsibilities
The “must haves” for this role: Ability to lead/support administration team. Strong Information Technology skills. Ability to work collaboratively with colleagues and teams. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Person specification
Education/Qualifications/Training
Level 4 Business or Administrative qualification e.g. NVQ or able to demonstrate an equivalent level of knowledge, skills and experience. Continuous Professional Development
Evidence of ongoing personal Development. Knowledge and experience of the NHS and local health and social service functions. Experience of using RIO system, P2P, Medical Device Inventory, DAC, TPRO, Docman, and Envoy Post. Previous Experience
Significant and demonstrable experience in either a PA or Senior Administrative role. Experience of organising and managing meetings/events and multiple diaries. Experience in healthcare settings. Confidentiality and tact necessary for dealing with complex and sensitive information. Experience of managing data for performance and reporting purposes. Understanding of personal accountability. Experience of line management and supervision of staff including performance and absence management. Knowledge, Skills & Abilities
Intermediate to advanced keyboard skills ensuring a high level of concentration, accuracy, and speed. Sound knowledge and proficiency in the use of Microsoft Office – Outlook, Word, Excel, PowerPoint. Ability to effectively prioritise and manage a varied and demanding workload to meet urgent deadlines. Ability to clearly present information both verbally and in writing. Able to use initiative and demonstrate ability to work without direct supervision. Proven ability to take and produce accurate minutes of meetings. Able to communicate with a wide range of stakeholders – patients, public, clinical and managerial. Ability to gather data, compile information and prepare reports. Ability to organise resources and establish priorities. Ability to develop, plan, and implement short and long range goals. Ability to develop and maintain record keeping systems and procedures. Additional Requirements
Strong Interpersonal skills. Adaptability/flexibility to work in a changing environment with a high level of resilience. Able to work with a high degree of autonomy to deliver service outcomes in a timely manner. Effective communicator, with the ability to work using own initiative. Able to travel to sites across Berkshire. Occasional flexibility in hours worked. We welcome people who share these values to come and work for us. Please note we may close positions before the advertised date. No agencies, please.
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Main area: Children's Community Nursing - East Grade: Band 4 Contract: Permanent Hours: Full time - 37.5 hours per week Job ref: 371-CFS439 Site: Children's Community Nursing East, Town: Slough Salary: £27,857 - £30,570 per annum (Incl of HCAS) Salary period: Yearly Closing: 23/01/2025 23:59 Job overview
INTERNAL ONLY - This post is open to Berkshire Healthcare NHS Employees Only This post is for a Senior Administrator for the Administration Team for the Community Paediatrics Team at the Child Development Centre at Fir Tree House, Upton Hospital, Albert Street, Slough. Working pattern is Monday – Friday 9 am – 5 pm. We are looking for an experienced team leader who can manage a small team with strong leadership and IT skills and hold responsibility to provide a well-organised reception service supporting children services. Main duties of the job
Provide core reception services for children services supporting various teams: community paediatricians, physiotherapy, occupational therapy, speech and language therapy, nursing team, and child adolescent mental health. Support admin manager with staff roster for reception/administration staff and arrange cover for planned and unplanned absences. Responsibility for all service referrals and oversee EHCP referrals. Lead a team environment that supports and encourages learning and development for reception, administration, and temporary staff. Work in partnership with other teams to streamline and remove duplication of work. Deal with customer complaints quickly and fairly, adopting a solution-focused approach. Order stock/non-stock medical supplies for community paediatrics. Manage medical devices; purchasing and maintenance. Line management of administration staff including appraisals and direct/indirect supervision and support. Support the administration manager for the management of the administration function for the Community Paediatric Service. Provide administration support to senior management, clinical leads, and medical secretary team. Contribute to development and implementation of service processes and procedures. Working for our organisation
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish. Our values at Berkshire Healthcare are: Caring for and about you is our top priority Committed to providing good quality, safe services Working Together with you to develop innovative solutions Detailed job description and main responsibilities
The “must haves” for this role: Ability to lead/support administration team. Strong Information Technology skills. Ability to work collaboratively with colleagues and teams. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. Person specification
Education/Qualifications/Training
Level 4 Business or Administrative qualification e.g. NVQ or able to demonstrate an equivalent level of knowledge, skills and experience. Continuous Professional Development
Evidence of ongoing personal Development. Knowledge and experience of the NHS and local health and social service functions. Experience of using RIO system, P2P, Medical Device Inventory, DAC, TPRO, Docman, and Envoy Post. Previous Experience
Significant and demonstrable experience in either a PA or Senior Administrative role. Experience of organising and managing meetings/events and multiple diaries. Experience in healthcare settings. Confidentiality and tact necessary for dealing with complex and sensitive information. Experience of managing data for performance and reporting purposes. Understanding of personal accountability. Experience of line management and supervision of staff including performance and absence management. Knowledge, Skills & Abilities
Intermediate to advanced keyboard skills ensuring a high level of concentration, accuracy, and speed. Sound knowledge and proficiency in the use of Microsoft Office – Outlook, Word, Excel, PowerPoint. Ability to effectively prioritise and manage a varied and demanding workload to meet urgent deadlines. Ability to clearly present information both verbally and in writing. Able to use initiative and demonstrate ability to work without direct supervision. Proven ability to take and produce accurate minutes of meetings. Able to communicate with a wide range of stakeholders – patients, public, clinical and managerial. Ability to gather data, compile information and prepare reports. Ability to organise resources and establish priorities. Ability to develop, plan, and implement short and long range goals. Ability to develop and maintain record keeping systems and procedures. Additional Requirements
Strong Interpersonal skills. Adaptability/flexibility to work in a changing environment with a high level of resilience. Able to work with a high degree of autonomy to deliver service outcomes in a timely manner. Effective communicator, with the ability to work using own initiative. Able to travel to sites across Berkshire. Occasional flexibility in hours worked. We welcome people who share these values to come and work for us. Please note we may close positions before the advertised date. No agencies, please.
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