ELECTRONIC ASSISTIVE TECHNOLOGY SERVICE (EATS)
The Lincolnshire Electronic Assistive Technology Service provides a specialist service for adults and children with complex physical and/or communication disabilities. Members of the multidisciplinary team carry out assessments, make recommendations and provide equipment and systems which aim to promote independence, participation and improve quality of life.
As one of the NHS England commissioned hub services for the provision of Specialised AAC, Lincolnshire Electronic Assistive Technology Service delivers AAC services across the East Midlands region according to the NHSE Service Specification.
The Service provides assessment, provision and maintenance of Environmental Controls equipment to Lincolnshire, Leicestershire and Northamptonshire residents.
Job Purpose: To provide effective and efficient administrative support within the Electronic Assistive Technology Service (EATs), acting as the main point of contact for external professional staff, suppliers and members of the public.
Key Responsibilities: Carry out a range of administrative duties including arranging patient visits, answering phone enquiries, maintaining patient records, scanning, photocopying, etc. Respond to telephone enquiries and visitors to the department, managing potentially difficult calls and knowing who to contact if required. Oversee and book planned preventative maintenance visits. Work within the confines of data protection and confidentiality at all times. Work with different computer systems to ensure appointments are booked correctly and clinics are covered. Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy. Maintain personal development and take an active part in learning opportunities. Maintain quality in own work and encourage others to do so while working as an effective and responsible senior team member. Minimise health, safety, and security risks by following procedures to report incidents. Support equality and value diversity. Ensure meeting rooms are booked for team meetings. Deal with day-to-day problems that arise within the admin team, such as staffing and technological issues, ensuring effective resolution and continuity of services. Maintain accurate patient details using both computer systems and written documentation.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices to accommodate personal goals and commitments. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff balance their personal and work commitments.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more:
Learning and Development .
Please review the attached job description and attached person specification for details of the position.
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As one of the NHS England commissioned hub services for the provision of Specialised AAC, Lincolnshire Electronic Assistive Technology Service delivers AAC services across the East Midlands region according to the NHSE Service Specification.
The Service provides assessment, provision and maintenance of Environmental Controls equipment to Lincolnshire, Leicestershire and Northamptonshire residents.
Job Purpose: To provide effective and efficient administrative support within the Electronic Assistive Technology Service (EATs), acting as the main point of contact for external professional staff, suppliers and members of the public.
Key Responsibilities: Carry out a range of administrative duties including arranging patient visits, answering phone enquiries, maintaining patient records, scanning, photocopying, etc. Respond to telephone enquiries and visitors to the department, managing potentially difficult calls and knowing who to contact if required. Oversee and book planned preventative maintenance visits. Work within the confines of data protection and confidentiality at all times. Work with different computer systems to ensure appointments are booked correctly and clinics are covered. Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy. Maintain personal development and take an active part in learning opportunities. Maintain quality in own work and encourage others to do so while working as an effective and responsible senior team member. Minimise health, safety, and security risks by following procedures to report incidents. Support equality and value diversity. Ensure meeting rooms are booked for team meetings. Deal with day-to-day problems that arise within the admin team, such as staffing and technological issues, ensuring effective resolution and continuity of services. Maintain accurate patient details using both computer systems and written documentation.
At LCHS, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in LCHS’ workforce.
LCHS recognises the increasing demand for more flexibility in working practices to accommodate personal goals and commitments. Flexible working opportunities such as part-time working, compressed hours, job shares, and hybrid working models can help staff balance their personal and work commitments.
We are an ambassador of a learning culture that will support the right individual to progress in their chosen career through an ‘earn while you learn’ apprenticeship programme. Visit our Learning and Development page to find out more:
Learning and Development .
Please review the attached job description and attached person specification for details of the position.
#J-18808-Ljbffr
