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Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients.
Job overview
The post holder will provide a responsive and efficient administrative service to meet the needs of the High Intensity User Forums (HIUF) for Redbridge and Havering Places. The post holder will use their reason, intellect and judgement to work on their own initiative to deal with matters on behalf of their Manager.
The post holder will be an effective decision maker, who is able to prioritise own workload whilst responding to interruptions. The post holder will be able to deal with unpredictable work patterns and proactively deal with issues without reference to others.
Main duties of the job
Provide a high quality confidential and comprehensive administrative service.
Open and sort incoming emails and other post in a timely manner, and where appropriate, personally prepare and send responses to correspondence.
Operate bring forward and reminder systems.
Undertake word processing of all documents to a high standard, in an agreed Trust style and using an appropriate referencing system.
Utilise advanced level IT skills to create reports, spreadsheets and presentations.
Develop and maintain filing systems (electronic and paper) to ensure effective access to relevant information.
Prioritise own workload on a day-to-day basis to ensure that deadlines are met.
Oversee the facilitation and administration of meetings/panels, including: taking formal minutes that are intended for external review, the production of agendas and coordination of papers, ensuring that key documents are available within defined timescales.
Person specification
Experience
12 months community experience
Ability to work with multiple providers
Knowledge of IT systems
Strong evidence of managing data systems
Skills
Support coordination of complex placements
Benefits
We believe in bringing your authentic and best self to work, in order to deliver the best care to our patients. We are committed to supporting our employees holistically. Here is a snapshot of what is on offer at NELFT:
A long-standing and award-winning approach to equality and diversity with supportive networks for ethnic minority staff, staff with disabilities or long term/chronic conditions and LGBT staff.
A commitment to supporting colleagues to achieve a work life balance, through flexible working opportunities and our efforts to support our working parents and carers.
Proactive health and wellbeing support, including access to our employee assistance programme, staff psychological support, individual wellbeing conversations and a network of health and wellbeing ambassadors.
Equal opportunities employer
We are committed to equal opportunities and diversity and positively encourage applications from all sections of the community regardless of any protected characteristic.
If you require this application in another format i.e. Braille or audio tape please contact the recruitment team on 0300 300 1530 or email
recruitment@nelft.nhs.uk .
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