We are seeking a skilled and experienced Agile Delivery Manager to oversee multiple projects with a strong focus on adhering to Government Digital Service (GDS) principles. In this role, you will lead cross-functional teams to deliver user-centered, iterative, and data-driven solutions while ensuring compliance with GDS standards.
The ideal candidate will possess a deep understanding of Agile methodologies, GDS frameworks, and the ability to manage and guide teams through the discovery, alpha, beta, and live phases of service development.
Key Responsibilities
- GDS Delivery Leadership:
- Ensure projects are delivered in line with GDS service standards, including preparing for and leading service assessments.
- Embed GDS principles into all aspects of delivery, from user-centered design to performance monitoring and iterative improvement.
- Work collaboratively with multidisciplinary teams, including product managers, designers, and developers, to deliver services that meet user needs.
- Agile Facilitation and Management:
- Act as a servant leader, removing impediments and fostering an environment of continuous improvement.
- Facilitate Agile ceremonies such as sprint planning, stand-ups, and retrospectives to ensure teams are aligned and effective.
- Manage team dynamics and support high performance across projects.
- Stakeholder Engagement:
- Build and maintain strong relationships with internal and external stakeholders, ensuring their needs are considered throughout delivery.
- Clearly communicate project progress, risks, and dependencies to stakeholders.
- Align project goals with organizational priorities while ensuring user needs remain central.
- Continuous Delivery and Improvement:
- Drive a culture of experimentation and learning, using data to inform decisions and refine solutions.
- Monitor project delivery metrics and feedback to ensure compliance with GDS principles.
- Support the team in identifying opportunities for iteration and improvement across services.
- Risk Management and Governance:
- Identify and manage risks, dependencies, and constraints proactively.
- Ensure delivery aligns with governance requirements, including GDS standards and organizational policies.
- Prepare teams and stakeholders for GDS service assessments, ensuring readiness and alignment.
Skills and Experience Required
- Agile Expertise:
- Strong experience in Agile delivery management, with a focus on iterative and user-centered approaches.
- Knowledge of Agile frameworks such as Scrum, Kanban, and SAFe.
- GDS Knowledge:
- Demonstrable experience in delivering projects to GDS standards, including passing GDS service assessments.
- Deep understanding of GDS principles, including user-centered design, agile delivery, and iterative improvements.
- Leadership and Collaboration:
- Proven ability to lead multidisciplinary teams in a fast-paced environment.
- Strong interpersonal skills with the ability to influence and manage stakeholder expectations.
- Communication and Stakeholder Management:
- Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.
- Experience working with public sector organizations or government departments is highly desirable.
- Problem-Solving and Adaptability:
- Skilled in identifying and resolving delivery challenges, ensuring projects stay on track.
- Flexible and adaptable, with a strong ability to navigate changing priorities.
What We Offer
- An opportunity to contribute to impactful public services, ensuring user needs are met through innovative solutions.
- A collaborative and forward-thinking environment committed to Agile and GDS principles.
- [Specify additional benefits such as flexible working arrangements, professional development opportunities, etc.]
Mastek is an enterprise digital and cloud transformation partner that engineers excellence for customers in industries such as healthcare and life sciences, retail & consumer, manufacturing, financial services, and public sector across 40 countries, including the UK, US, Europe, the Middle East, and Asia Pacific. Mastek helps enterprises decomplex digital and delivers business outcomes with trust, value, and velocity across the spectrum of services including digital experience & engineering, cloud implementations, data, automation & AI, and cloud managed services. A preferred Oracle, Salesforce, Microsoft, AWS and Snowflake partner, Mastek has 6000+ employees and delivers right-fit solutions to both medium businesses and global Fortune 1000 clients. For more details, please visit our website, www.mastek.com.