NHS England are looking to recruit a Senior Analyst (Improvement) at Band 8a Level. The post will be based within the East Intelligence & Insight Team.
At a high level, the Intelligence & Insight Team supports the East of England's Operations Directorate to distinguish between signal and background noise. We guide customers to make meaningful changes within their work areas, which broadly cover performance and improvement, always bearing in mind that behind all the numbers are the patients we serve.
As a Senior Analyst, the post holder will work as part of a dynamic insight team supporting managers and staff across the Operations and System Support Directorate, helping them to distinguish between signal and noise by providing actionable insights to support decision-making.
Main duties of the job
Working in complex environments with an ability to engage effectively with various stakeholders, so excellent communication and relationship building skills are necessary. The postholder will: Monitor performance metrics to understand how patients experience the NHS - for example collecting and publishing statistics on cancer performance. This also includes monitoring performance and identifying reasons for changes and variation in performance. Assist with how the NHS plans for its delivery of services - enabling the annual planning round. Assist topic leads with deep dive pieces of analysis - these are multiple and varied in their topic and method applied. Previous areas include impact of doctors' Industrial Action and modelling impact of referral patterns. Project demand for NHS services and required capacity over the course of the year and future years. Eg. how services are affected by changing appointments from in-person to virtual. Work proactively and on their own initiative, with the ability to manage integrated programmes of work. The ability to work in a fast-paced work environment with competing priorities. Curiosity and a desire to explore how we can continuously seek to improve how we deliver our work are critical to the role. About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care. Optimising the use of digital technology, research, and innovation. Job responsibilities
Be inquisitive and methodical in applying analytical skills, including interpretation of data, statistics, evaluation, or simple modelling/forecasting. Know how to use techniques appropriately and have a degree in a highly numerate subject or evidence of equivalent experience. Apply technical skills, working directly with large data sets to produce analysis at scale, using SQL, Python, Databricks. Be comfortable working with data and evidence. Experience in NHS data sources is welcome although transferrable skills are considered. Build relationships & networks - our analysis and support is needed to influence the design of the NHS and support those taking difficult decisions, be able to work to a brief to deliver timely analysis. Great communication skills - be able to communicate your analysis, both verbally and in written forms. While a healthcare background is beneficial, it is not essential. You could bring transferrable experience and skills with intelligence and data. Or you might have extensive experience in healthcare but have not quite developed the technical skills. If you have the right numerate background and can demonstrate the right aptitude, please do apply as we can support training and development. As part of the recruitment process, there will be a presentation, competency-based interview and test. Person Specification
Qualifications
Educated to a master's level in a numerate subject (e.g. Mathematics, Economics, Statistics, OR, related quantitative or analytical discipline) or equivalent level of qualification or significant equivalent experience in specialist area. Evidence of continued professional development. Skills, Capabilities & Attributes
Technical skills in data management, business intelligence and analytics. Experience in using a range of statistical software such as R, SQL, and Python. Build relationships and networks with great communication skills verbally and in written form to influence the design of the NHS and support those making difficult decisions. Able to work to a brief to deliver timely analysis. Ability to attend the interview in person. Knowledge and experience
Comfortable working with data, evidence and large NHS datasets. Experience of triangulating data from different sources, demonstrating an appreciation of the differences that might occur. Inquisitive and methodical in applying analytical methods to explore a problem and identify key issues. Know how to use techniques appropriately, drawing on relevant experience. For example, interpretation of data, statistics, evaluation, or simple modelling or forecasting.
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Working in complex environments with an ability to engage effectively with various stakeholders, so excellent communication and relationship building skills are necessary. The postholder will: Monitor performance metrics to understand how patients experience the NHS - for example collecting and publishing statistics on cancer performance. This also includes monitoring performance and identifying reasons for changes and variation in performance. Assist with how the NHS plans for its delivery of services - enabling the annual planning round. Assist topic leads with deep dive pieces of analysis - these are multiple and varied in their topic and method applied. Previous areas include impact of doctors' Industrial Action and modelling impact of referral patterns. Project demand for NHS services and required capacity over the course of the year and future years. Eg. how services are affected by changing appointments from in-person to virtual. Work proactively and on their own initiative, with the ability to manage integrated programmes of work. The ability to work in a fast-paced work environment with competing priorities. Curiosity and a desire to explore how we can continuously seek to improve how we deliver our work are critical to the role. About us
The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by: Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities. Making the NHS a great place to work, where our people can make a difference and achieve their potential. Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care. Optimising the use of digital technology, research, and innovation. Job responsibilities
Be inquisitive and methodical in applying analytical skills, including interpretation of data, statistics, evaluation, or simple modelling/forecasting. Know how to use techniques appropriately and have a degree in a highly numerate subject or evidence of equivalent experience. Apply technical skills, working directly with large data sets to produce analysis at scale, using SQL, Python, Databricks. Be comfortable working with data and evidence. Experience in NHS data sources is welcome although transferrable skills are considered. Build relationships & networks - our analysis and support is needed to influence the design of the NHS and support those taking difficult decisions, be able to work to a brief to deliver timely analysis. Great communication skills - be able to communicate your analysis, both verbally and in written forms. While a healthcare background is beneficial, it is not essential. You could bring transferrable experience and skills with intelligence and data. Or you might have extensive experience in healthcare but have not quite developed the technical skills. If you have the right numerate background and can demonstrate the right aptitude, please do apply as we can support training and development. As part of the recruitment process, there will be a presentation, competency-based interview and test. Person Specification
Qualifications
Educated to a master's level in a numerate subject (e.g. Mathematics, Economics, Statistics, OR, related quantitative or analytical discipline) or equivalent level of qualification or significant equivalent experience in specialist area. Evidence of continued professional development. Skills, Capabilities & Attributes
Technical skills in data management, business intelligence and analytics. Experience in using a range of statistical software such as R, SQL, and Python. Build relationships and networks with great communication skills verbally and in written form to influence the design of the NHS and support those making difficult decisions. Able to work to a brief to deliver timely analysis. Ability to attend the interview in person. Knowledge and experience
Comfortable working with data, evidence and large NHS datasets. Experience of triangulating data from different sources, demonstrating an appreciation of the differences that might occur. Inquisitive and methodical in applying analytical methods to explore a problem and identify key issues. Know how to use techniques appropriately, drawing on relevant experience. For example, interpretation of data, statistics, evaluation, or simple modelling or forecasting.
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