Senior Associate

Senior Associate focuses on driving overall account growth by effectively retaining, managing, and developing long-term, trusted member partnerships.

What the role involves

• Driving overall account growth by effectively retaining, managing, and developing long-term, trusted member partnerships.
• Managing the complete member journey, providing world-class support during onboarding, throughout the subscription lifecycle, and during renewal or off-boarding phases.
• Support Account Managers/Directors to maximize regional value renewal rates.
• Strategically coordinate with internal teams to deliver value-add services for business members, including diagnostic result deliveries.
• Maintain, and execute an outcomes-based business plan tailored to achieving quarterly and annual revenue and team renewal targets.
• Continually review and improve existing member workflows to build a best-in-class customer experience.

Skills and requirements

• 1-3 years of Account Management/Customer Success experience in a fast-paced B2B environment.
• Commercially driven with a strong interest in revenue growth and long-term career progression.
• Strategic thinker with the ability to manage account risk.
• Analytical and data-driven, with proficiency in Microsoft Office and CRM systems (Salesforce preferred).

Confirmed role details

• Base Compensation Range: £30,000 - £35,000 plus £16,500 on target commission.

Additional role context

• Procurement Leaders is the world’s most influential procurement network, empowering senior executives from 750+ leading global companies.
• We bring together a community of 35,000+ procurement leaders to exchange insights, accelerate decision-making.
• Procurement Leaders is wholly owned by World 50 Group, an organisation that is committed to facilitating collaboration among top executives and thought leaders around the world.

Known job details

• Pay: £30,000 - £35,000