Senior Business Analyst
ScottishPower, St Vincent Street, Glasgow. G2 5AD
Salary from £37,142 per annum
Permanent
Flexible/Hybrid Working Arrangements
Purpose
The position of Senior Business Analyst is situated within our Customer Business SAP Centre of Excellence, reporting to the Change Management Manager. Focused on providing expert support to the Customer Business SAP and Cloud Technology change and incident management processes, you will govern the development of AI technologies across our Customer Business operations, ensuring effective and efficient change management with a continuous improvement approach.
To ensure that the business solution performs effectively, you will also provide expertise regarding SAP business processes to improve planning, incident and change processes, also conducting internal and external audits to ensure compliance with all stipulated controls.
Responsibilities
Identifying issues through control reporting and analysis, producing change controls or incidents as necessary, you will input business and technological expertise to inform decisions on solution requirements. Undertaking end-to-end project management responsibilities across the full project lifecycle for small projects, including required project governance and control, you will participate with Business and IT demand to identify and prioritise business requirements and develop business cases. Providing direction to our CoE staff and external Contractors/Consultants, you will be able to build and maintain strong relationships with key stakeholders, fostering open communication and collaboration. Designing, specifying, testing and implementing changes to business processes, you will define and roll-out of standards and templates, maintaining suitable documentation whilst monitoring, analysing and optimising business processes and interfaces in close cooperation with our technology team. Supporting activities relating to internal and external audits to demonstrate IT controls in place for change request processes, you will also be required to verify and implement recommendations with service reports in conjunction with the Technology team.
What you'll bring
To be successful in this role, you will need to demonstrate your knowledge and experience within the utility industry, bringing your valuable insights and understanding. With proven experience in project delivery (with Agile delivery experience being a significant advantage), you will possess a qualification and/or hold extensive experience in a Business Analysis role to ensure thorough and effective analysis. Certified in, or possessing experience in Project Management, you will be able to demonstrate your ability to lead and manage projects successfully whilst implementing and managing governance processes which ensure compliance and efficiency.
Whats in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.
At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include: 36 days annual leave Holiday purchase - perfect your work/life balance with extra annual leave Share Incentive Plan and Sharesave Scheme Payroll giving and charity matched funding Technology Vouchers - save more and spread the cost of your technology purchases Count us in - pledge to reduce carbon emissions and help fight climate change Electric Vehicle Schemes - to help you transition to green/clean driving Cycle to Work scheme and public transport season ticket loans Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments Life Assurance (4x salary) Access to 'nudge' financial wellbeing support Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
IMPORTANT
Advert will close at 23:59 GMT the day before
Job Posting End Date
below February-8-2025 #J-18808-Ljbffr
ScottishPower, St Vincent Street, Glasgow. G2 5AD
Salary from £37,142 per annum
Permanent
Flexible/Hybrid Working Arrangements
Purpose
The position of Senior Business Analyst is situated within our Customer Business SAP Centre of Excellence, reporting to the Change Management Manager. Focused on providing expert support to the Customer Business SAP and Cloud Technology change and incident management processes, you will govern the development of AI technologies across our Customer Business operations, ensuring effective and efficient change management with a continuous improvement approach.
To ensure that the business solution performs effectively, you will also provide expertise regarding SAP business processes to improve planning, incident and change processes, also conducting internal and external audits to ensure compliance with all stipulated controls.
Responsibilities
Identifying issues through control reporting and analysis, producing change controls or incidents as necessary, you will input business and technological expertise to inform decisions on solution requirements. Undertaking end-to-end project management responsibilities across the full project lifecycle for small projects, including required project governance and control, you will participate with Business and IT demand to identify and prioritise business requirements and develop business cases. Providing direction to our CoE staff and external Contractors/Consultants, you will be able to build and maintain strong relationships with key stakeholders, fostering open communication and collaboration. Designing, specifying, testing and implementing changes to business processes, you will define and roll-out of standards and templates, maintaining suitable documentation whilst monitoring, analysing and optimising business processes and interfaces in close cooperation with our technology team. Supporting activities relating to internal and external audits to demonstrate IT controls in place for change request processes, you will also be required to verify and implement recommendations with service reports in conjunction with the Technology team.
What you'll bring
To be successful in this role, you will need to demonstrate your knowledge and experience within the utility industry, bringing your valuable insights and understanding. With proven experience in project delivery (with Agile delivery experience being a significant advantage), you will possess a qualification and/or hold extensive experience in a Business Analysis role to ensure thorough and effective analysis. Certified in, or possessing experience in Project Management, you will be able to demonstrate your ability to lead and manage projects successfully whilst implementing and managing governance processes which ensure compliance and efficiency.
Whats in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.
At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow. That's why our benefits include: 36 days annual leave Holiday purchase - perfect your work/life balance with extra annual leave Share Incentive Plan and Sharesave Scheme Payroll giving and charity matched funding Technology Vouchers - save more and spread the cost of your technology purchases Count us in - pledge to reduce carbon emissions and help fight climate change Electric Vehicle Schemes - to help you transition to green/clean driving Cycle to Work scheme and public transport season ticket loans Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments Life Assurance (4x salary) Access to 'nudge' financial wellbeing support Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world's largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we're at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you'll fit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
IMPORTANT
Advert will close at 23:59 GMT the day before
Job Posting End Date
below February-8-2025 #J-18808-Ljbffr
