Position:
Senior Business Analyst Location:
Remote The Senior Business Analyst is responsible for leading the end-to-end analysis and documentation of business processes, as well as scoping, defining, and delivering on strategic initiatives across multiple business streams. This role involves working closely with cross-functional business teams to understand business needs, defining initiatives, supporting organizational change, and partnering with technical teams throughout software development and QA processes. The Senior Business Analyst will serve as a liaison between business and technology groups, ensuring initiatives are aligned with organizational goals and executed effectively. Key accountabilities Stakeholder Engagement & Initiative Definition Collaborate with Business Streams: Engage with various business teams to clarify, scope, and define initiatives, ensuring alignment with strategic goals and high-level requirements. Facilitate Workshops & Ideation Sessions: Lead discovery sessions, brainstorming meetings, and structured workshops with stakeholders to uncover and document business requirements. Establish Clear Objectives and Success Metrics: Work with stakeholders to define clear objectives, identify key success metrics, and document a shared vision for each initiative. Develop Business Cases: Create compelling business cases to support new initiatives, providing a clear understanding of the objectives, anticipated benefits, and potential ROI. Business Process Understanding & Documentation Document Current and Future State Processes: Analyse and document existing business processes and workflows to understand the current state and identify areas for improvement. Define Process Enhancements: Collaborate with business leaders to recommend process changes that improve efficiency, address gaps, and enhance overall effectiveness. Develop Process Flow Diagrams and Business Rules: Create process flow diagrams, business rules, and other documentation that clearly represents the desired future state of business processes. Change Management Support: Work with project and change management teams to assess the impact of proposed changes, develop transition plans, and support smooth adoption across affected teams. Requirements Gathering & Technical Collaboration Translate Business Requirements into Technical Specifications: Work with stakeholders to gather, analyse, and document detailed business requirements. Collaborate with development teams to translate these requirements into technical specifications that guide software development. Support Software Development Life Cycle (SDLC): Participate in the SDLC by engaging with developers to answer questions, clarify requirements, and ensure solutions are aligned with business needs. Interface with QA Teams: Collaborate with QA teams to support test case development, validate test results, and confirm solutions meet business requirements. Ensure issues identified during testing are documented and resolved. Facilitate User Acceptance Testing (UAT): Coordinate UAT activities, assist in developing test scripts, and support business users through the testing process to ensure successful implementation of new software features. Continuous Improvement & Best Practices Promote a Culture of Continuous Improvement: Lead or participate in post-project reviews to capture lessons learned and improve future initiatives. Recommend best practices and process improvements that enhance efficiency and quality. Standardize Requirements Documentation and Processes: Establish and refine templates, tools, and best practices for requirements gathering, documentation, and process mapping. Stay Updated on Industry Trends and Emerging Technologies: Monitor industry developments, emerging technologies, and best practices to identify potential opportunities for innovation within the organisation. Qualifications and Experience Tertiary or vendor aligned technical qualifications covering general business analysis and reporting (e.g. University IT or Business degree, certification e.g. Microsoft, ITIL). APM, PMI or PRINCE 2 or Equivalent Business Analyst certification (e.g IIBA) highly desirable. Strong ability to converse with both business and IT employees at all levels of the organisation. Experience capturing requirements within a compliance-oriented environment. Outstanding ability to analyse, isolate and interpret business needs and develop appropriate technical solutions. Outstanding functional and technical specification writing/documentation skills. Strong understanding of all aspects of the systems/software development lifecycle. Excellent communication skills, both written and verbal. Able to work with multiple third party vendors. Ability to balance priorities among competing needs. Well-developed interpersonal skills, including the ability to influence and drive other team members.
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Senior Business Analyst Location:
Remote The Senior Business Analyst is responsible for leading the end-to-end analysis and documentation of business processes, as well as scoping, defining, and delivering on strategic initiatives across multiple business streams. This role involves working closely with cross-functional business teams to understand business needs, defining initiatives, supporting organizational change, and partnering with technical teams throughout software development and QA processes. The Senior Business Analyst will serve as a liaison between business and technology groups, ensuring initiatives are aligned with organizational goals and executed effectively. Key accountabilities Stakeholder Engagement & Initiative Definition Collaborate with Business Streams: Engage with various business teams to clarify, scope, and define initiatives, ensuring alignment with strategic goals and high-level requirements. Facilitate Workshops & Ideation Sessions: Lead discovery sessions, brainstorming meetings, and structured workshops with stakeholders to uncover and document business requirements. Establish Clear Objectives and Success Metrics: Work with stakeholders to define clear objectives, identify key success metrics, and document a shared vision for each initiative. Develop Business Cases: Create compelling business cases to support new initiatives, providing a clear understanding of the objectives, anticipated benefits, and potential ROI. Business Process Understanding & Documentation Document Current and Future State Processes: Analyse and document existing business processes and workflows to understand the current state and identify areas for improvement. Define Process Enhancements: Collaborate with business leaders to recommend process changes that improve efficiency, address gaps, and enhance overall effectiveness. Develop Process Flow Diagrams and Business Rules: Create process flow diagrams, business rules, and other documentation that clearly represents the desired future state of business processes. Change Management Support: Work with project and change management teams to assess the impact of proposed changes, develop transition plans, and support smooth adoption across affected teams. Requirements Gathering & Technical Collaboration Translate Business Requirements into Technical Specifications: Work with stakeholders to gather, analyse, and document detailed business requirements. Collaborate with development teams to translate these requirements into technical specifications that guide software development. Support Software Development Life Cycle (SDLC): Participate in the SDLC by engaging with developers to answer questions, clarify requirements, and ensure solutions are aligned with business needs. Interface with QA Teams: Collaborate with QA teams to support test case development, validate test results, and confirm solutions meet business requirements. Ensure issues identified during testing are documented and resolved. Facilitate User Acceptance Testing (UAT): Coordinate UAT activities, assist in developing test scripts, and support business users through the testing process to ensure successful implementation of new software features. Continuous Improvement & Best Practices Promote a Culture of Continuous Improvement: Lead or participate in post-project reviews to capture lessons learned and improve future initiatives. Recommend best practices and process improvements that enhance efficiency and quality. Standardize Requirements Documentation and Processes: Establish and refine templates, tools, and best practices for requirements gathering, documentation, and process mapping. Stay Updated on Industry Trends and Emerging Technologies: Monitor industry developments, emerging technologies, and best practices to identify potential opportunities for innovation within the organisation. Qualifications and Experience Tertiary or vendor aligned technical qualifications covering general business analysis and reporting (e.g. University IT or Business degree, certification e.g. Microsoft, ITIL). APM, PMI or PRINCE 2 or Equivalent Business Analyst certification (e.g IIBA) highly desirable. Strong ability to converse with both business and IT employees at all levels of the organisation. Experience capturing requirements within a compliance-oriented environment. Outstanding ability to analyse, isolate and interpret business needs and develop appropriate technical solutions. Outstanding functional and technical specification writing/documentation skills. Strong understanding of all aspects of the systems/software development lifecycle. Excellent communication skills, both written and verbal. Able to work with multiple third party vendors. Ability to balance priorities among competing needs. Well-developed interpersonal skills, including the ability to influence and drive other team members.
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