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Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.
We are looking for a talented Senior Business Analyst with a passion for lending and technology. Do you have a strong background in CRM, particularly with Microsoft Dynamics 365? If so, we have a great opportunity for you in our Private Client Lending Technology team working on strategic projects.
As a Senior Business Analyst, you will be instrumental in bridging the gap between business needs and technology solutions. Your expertise will drive process improvements and ensure the delivery of high-quality outcomes for our mortgage products. You will work closely with stakeholders to gather and analyse business requirements, create user stories, and define acceptance criteria that align with our business objectives.
What you will be doing
- Collaborate with stakeholders to gather, analyse, and document business requirements for mortgage products.
- Create clear and actionable user stories that capture stakeholder needs.
- Define acceptance criteria to establish conditions for success.
- Conduct thorough analyses of existing business processes and systems, identifying areas for improvement.
- Contribute to the design and implementation of solutions within Microsoft Dynamics 365, enhancing operational efficiency and customer experience.
- Facilitate workshops and meetings to elicit requirements and validate proposed solutions.
- Develop and maintain comprehensive documentation, including user stories, acceptance criteria, and process maps.
- Assist in testing and validation of new requirements and processes.
- Provide training and support to end-users on new systems and processes.
- Stay updated with industry trends and best practices in business analysis, mortgage products, and Microsoft Dynamics 365.
What we are looking for
We are looking for a detail-oriented individual with a strong commitment to delivering high-quality work. You should be proactive, self-motivated, and capable of working independently while also being an effective team player. Adaptability and a willingness to learn in a dynamic environment are essential. Strong interpersonal skills will help you build relationships with stakeholders and foster collaboration.
Essential Skills:
- Proven experience in requirements elicitation, facilitation of workshops, and documentation of user stories.
- Expertise in process mapping and business process re-engineering.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
Desirable attributes:
- Experience as a Business Analyst in Mortgages or Lending is highly beneficial.
- Familiarity with Agile methodologies and tools like JIRA or Azure DevOps.
- Technical knowledge of systems analysis.
- Professional certifications (e.g., CBAP, PMI-PBA) are a plus.
As part of our collaborative & agile culture, our working week is 4 days in the office and one day remote.
Investec offers a range of wellbeing benefits to make our people feel healthier, balanced and more fulfilled in their lives inside and outside of work.
Wellbeing
Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance.
Monetary
Non-contributory Pension & Discretionary Bonus.
Life & Income Protection
Life Assurance, Critical Illness & Income Protection.
Travel
Season Ticket Loan & Electric Vehicle Scheme.
Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.
If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist.
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