Senior Business Analyst – Vida Bank

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Full time
Location: London
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Job offered by: Vida Bank
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Vida Bank

Location:

Hybrid/London Key Information

Department: Change Certified Role: No Position: Permanent Remote – occasional visits to London office Closing Date: 01/2025 About us

Vida Bank provides competitive savings products through Vida Savings and specialist mortgage solutions through Vida Homeloans. Our mortgage business supports Buy to Let (BTL) and residential borrowers (ROO) who find themselves underserved elsewhere. Our savings proposition is delivered online via our website, and is focused on providing savers with fair, transparent, and competitive rates. Our business model and strategy are underpinned by our core purpose to

‘Help More People Find a Place to call Home’ . We aim to help the under-served, especially those with more nuanced personal circumstances or borrowing needs. Working exclusively with intermediary partners, we combine cutting-edge technology with skilled underwriting expertise to solve complex customer problems. As a fully regulated UK-based bank with ambitious growth aspirations, we recognise the importance of having a clearly articulated culture strategy. Our culture

We have built a culture founded on an ethos of caring, which drives the way we run our business and support our customers. By joining Vida, you will have a sense of belonging in a diverse and collaborative environment. Role Overview:

Reporting into our Head of Business Analysis, the Senior Business Analyst’s main role will be to understand, analyse, and document the user journeys and business requirements across the portfolio of change at Vida. The Senior Business Analyst will work closely with stakeholders and support junior members of the team. Key Responsibilities:

Work with stakeholders to capture and define business requirements. Define, design, and assess As-Is and To-Be processes. Analyse ways to streamline and improve the customer journey. Facilitate design reviews to validate proposed solutions. Document changes to operational processes. Create engaging communications to keep the business informed. Deliver training for newly implemented solutions. Document and manage updates to key business documents. Identify, raise, and own risks and issues through to resolution. Build strong relationships with stakeholders. Support in the design, planning, and coordination of testing. Maintain best practices to improve efficiencies. Support training and development of junior team members. Requirements:

Outstanding verbal and written communication skills. Able to express complex ideas to diverse audiences. Adaptable to different Project Management methodologies. Ability to meet deadlines while maintaining high-quality work. One team mindset and a positive can-do attitude. Strong conflict management and negotiating skills. Good working knowledge of Microsoft 365. Background in financial services, ideally in mortgage lending. Minimum of 3+ years Business Analysis experience with formal qualifications desirable. Our values

Our values are well established and recognised throughout our organisation. At the heart of this is our commitment to our Customers, Our Colleagues, and our Communities. We are: Visionary

- We innovate and push boundaries. Inclusive

- We value each other’s differences. Dynamic

- We are flexible and fast. Authentic

- We are honest and genuine. Benefits

We offer a comprehensive benefits package to support our employees’ professional and personal needs. Apply for this job

To apply for this role please email your CV to

careers@vidabank.co.uk .

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