Location:
Worcester (3 days a week on site) Key Skills:
BRD, BPM, Systems Implementation, Business Process Mapping Job Purpose: To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives. Key Responsibilities: Requirements Gathering: Collaborate with internal and external customers to document user/customer requirements using various research methods, facilitating effective change and improved customer/user outcomes. Requirements and Process Mapping: Support the production of functional and non-functional requirements, business process mapping, modelling, and technology-related consultancy that requires analytical support. Business Process Analysis: Assist with capturing and modelling business processes, including root cause analysis, to enhance operational efficiency and robustness. Testing and Transition Support: Assist technology testers and operational teams in testing and preparing for solution deployment, as well as support during the transition to service. Stakeholder Management: Develop and maintain effective relationships with stakeholders to ensure solutions are practical, supported, and that service delivery issues are identified and addressed. Team Management: Oversee recruitment, performance, and development of team members to ensure required skills are available to meet service needs. Resources: Financial Responsibility:
No budget responsibility Financial Influence:
Provides recommendations to support technology decision-making Work Experience: Proven experience in business analysis within technology Systems implementation and optimisation experience Demonstrated ability to create business cases for change Experience in defining functional, non-functional, and CX/UX requirements, leading to technology implementation Job Title:
Senior Business Analyst x3 Job Type:
Permanent Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Analyst, Consulting, and Information Technology Industries:
IT Services and IT Consulting and Non-profit Organizations
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