Do you have end to end claims handling experience?
If interested in applying your skills within one of the largest insurers in the world, with excellent employee benefits, then we would love to hear from you!
We have an interesting and unique Senior Claims Adjuster role working with our Chubb Global Markets team in Glasgow. The role exists to manage a portfolio of claims for multiple lines of business including coverage analysis, investigation, evaluation of policy liability, legal liability and quantum. You will also be responsible for peer reviews, coaching and training as well as technical referrals and supporting your team leader where appropriate.
It will be advantageous if you have experience of handling Marine, Aviation, Property or Casualty Claims however we are also happy to consider candidates with experience gained in other areas of Claims.
Key Responsibilities:
Support in the day-to-day operation of the team, including monitoring the portfolios and assisting the team leader in fair allocation of work suitable to individual technical abilities. Develop and maintain client relationships and manage key accounts by providing timely and clear responses to correspondence received. Provide general assistance and support to claims adjusters, managers, and underwriters, including projects and ad-hoc tasks as they arise. Focus on superior service delivery across all internal and external client groups and stakeholders, building relationships to enhance service and increase output levels. Communicate clearly and concisely across the team and wider client groups, acting as the second point of contact for escalated issues, and liaising with the Team Leader for internal coordination. Support in the development and strengthening of the team through the peer review process, mentoring, training, and coaching, acting as a technical resource in the claims assessment process.
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Support in the day-to-day operation of the team, including monitoring the portfolios and assisting the team leader in fair allocation of work suitable to individual technical abilities. Develop and maintain client relationships and manage key accounts by providing timely and clear responses to correspondence received. Provide general assistance and support to claims adjusters, managers, and underwriters, including projects and ad-hoc tasks as they arise. Focus on superior service delivery across all internal and external client groups and stakeholders, building relationships to enhance service and increase output levels. Communicate clearly and concisely across the team and wider client groups, acting as the second point of contact for escalated issues, and liaising with the Team Leader for internal coordination. Support in the development and strengthening of the team through the peer review process, mentoring, training, and coaching, acting as a technical resource in the claims assessment process.
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