We have the opportunity for a
Senior Claims Adjuster
to join our Property D&F
Claims
team here at Tokio Marine Kiln. You will report to the Property D&F Claims Manager and will assist in the delivery of the TMK Claims Business Plan. The role includes responsibility for: Delivery, through personal ownership and via the team, of a first-class service to all customers. Management of a portfolio of claims which will include the oversight of a proportion of complex claims – through either personal ownership, working with and referral to a more experienced colleague or through the oversight/support of the Claims Adjusters within the team. Taking ownership of appraisal and objectives which will include personal training requirements and development needs which support delivery of the TMK Claims Business Plan. Assisting in the development/enhancement of client relationships to ensure delivery of Claims services that support business objectives. Liaison with Underwriting team(s) regarding claims and wording issues at an individual and market level to support profitable development of account(s) and the retention of existing business. Ensuring fair customer outcomes & commerciality when decision making in line with the TMK values. Having a clear understanding of the company's risk appetites in terms of delegated authority, conduct and financial crime. Championing the company values and working in accordance with the expected organisational behaviours. Being aware of and complying with the relevant rules and regulations in relation to financial crime & conduct. The successful candidate will have extensive experience of handling open market property claims in the London Market. A good understanding of market practices and TMK’s core business classes is also desirable. We are looking for someone who has the ability to foster and maintain relationships and who is also a team player that provides support to other members of the team. The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. Please state in your application if you require reasonable adjustments to be made during the application and/or interview process. If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com. If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply.
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Senior Claims Adjuster
to join our Property D&F
Claims
team here at Tokio Marine Kiln. You will report to the Property D&F Claims Manager and will assist in the delivery of the TMK Claims Business Plan. The role includes responsibility for: Delivery, through personal ownership and via the team, of a first-class service to all customers. Management of a portfolio of claims which will include the oversight of a proportion of complex claims – through either personal ownership, working with and referral to a more experienced colleague or through the oversight/support of the Claims Adjusters within the team. Taking ownership of appraisal and objectives which will include personal training requirements and development needs which support delivery of the TMK Claims Business Plan. Assisting in the development/enhancement of client relationships to ensure delivery of Claims services that support business objectives. Liaison with Underwriting team(s) regarding claims and wording issues at an individual and market level to support profitable development of account(s) and the retention of existing business. Ensuring fair customer outcomes & commerciality when decision making in line with the TMK values. Having a clear understanding of the company's risk appetites in terms of delegated authority, conduct and financial crime. Championing the company values and working in accordance with the expected organisational behaviours. Being aware of and complying with the relevant rules and regulations in relation to financial crime & conduct. The successful candidate will have extensive experience of handling open market property claims in the London Market. A good understanding of market practices and TMK’s core business classes is also desirable. We are looking for someone who has the ability to foster and maintain relationships and who is also a team player that provides support to other members of the team. The successful candidate will be welcomed into the TMK family to help us further our purpose of enabling our clients to fulfil their ambitions whilst benefiting society and our people. We are committed to ensuring a safe, open, inclusive and empowering environment in which all of our people can thrive. Please state in your application if you require reasonable adjustments to be made during the application and/or interview process. If you encounter difficulties submitting your application, please email recruitment@tokiomarinekiln.com. If you are interested in this vacancy and would like to apply or find out more, please follow the links to apply.
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