Full-time - 37.5 hours per week
Bromley Healthcare has a single point of clinical access within its Care Coordination Centre. Core to this operation is a team of Clinical Assessors made up of both nurses and therapists, who will triage all referrals coming into the organisation and then direct to the most appropriate clinician, using the organisations resource as efficiently as possible with the aim of enabling as many people as possible to be cared for within their own homes.
Interviews to be held week commencing 27th Jan 2025
Main duties of the job
Act as the point of clinical contact for all referrals to Bromley Healthcare. This will include the triage and prioritisation of referrals as well as the provision of specialist advice to both referrers and internal clinicians within Bromley Healthcare (BHC). Be responsible for managing referrals into the appropriate clinical team, demonstrating sound clinical decision making and the use of EMIS and the Electronic Patient Record (EPR) systems and processes to provide clear evidence of effective management. Manage the safe transfer of care between care providers and make appropriate referrals to other care providers outside of Bromley Healthcare. Make consistent judgements requiring complex fact analysis, interpretation and comparison of options and ensure clinical reasoning is reflected accurately in case records. Balance clinical risk and clinical decision making against context, ensuring patients receive safe, effective and timely care. Utilise your allied health care professional expertise and clinical skills to enhance the experience of all appropriate patients under our care to access and use the facilities/services available in the community. Enable patients to be cared for safely by remotely supporting established care packages at home or in their place of residence. About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. Salary is dependent on NHS experience and current banding/pay point. Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme. Job responsibilities
Enable early supported discharge, prevent inappropriate re-admission to hospital, share nursing knowledge and skills and support the technological advances initiated at Bromley Healthcare. Support and participate in the development of integrated pathways and care packages which enable patients to be safely cared for outside of the acute hospital setting. Work closely with multi-disciplinary agencies and Primary Care professionals to provide appropriate and seamless care for patients and their families in the community. Provide clinical leadership and clinical management of the Care Co-ordination Centre. Continuously monitor and maintain clinical standards and quality of care. Monitor effectiveness of BHC protocols and triage requirements and escalate level of care for acutely ill patients where necessary. Support patients' access to community health services in the Bromley area (remit may grow to include other areas where BHC holds clinical contracts). Safeguard children, young people and adults at risk. Key Areas of Work
Maintain a high standard of clinical care for all patients utilising BHC in accordance with organisational guidelines and protocols. Support care plans for Intermediate care and complex care patients, referring to other services required. Support ward staff and community teams via the CCC in the management of sick patients, providing highly specialist advice on how patients can be best managed in the community. Act as the key point of contact with the CFDT to enable the safe and timely discharge of patients from the PRUH. Develop good system-wide working relationships and communicate effectively with clinical colleagues and members of the multi-disciplinary team. Facilitate the most effective use of the total community resource by assessing capacity and providing effective challenge where required, including utilisation of scheduling tools. Promote quality care and non-discriminatory practice as outlined in BHC Policies and Procedures, acknowledging a patient's personal beliefs and identity. Clinical Expertise
Demonstrate a level of clinical competence and a high level of specialist knowledge with regard to care delivery, thereby demonstrating clinical credibility and being a credible role model within the team. Demonstrate professional accountability and adhere to the relevant professional associations code of conduct. Take responsibility for the assessment of acutely ill patients who contact the Care Coordination Centre via telephone and video. Competently assess and triage acutely ill patients, intermediate care patients, and complex care patients, including the assessment, planning, and evaluation of programmes of care. Person Specification
Qualifications
Current HCPC registration Registered with a statutory professional body with significant post-qualification experience Significant Acute or Community Care experience Evidence of Continuing Professional Development Experience in Triaging of patients End of Life course Additional courses undertaken at Band 6 level Experience
Clinical knowledge in the care and management of the acutely ill / complex care / palliative care / intermediate care patient within the community Knowledge of risk management Ability to work with and motivate nurses/therapy and medical staff Computer literate - confident in using a range of IT platforms Understanding of and ability to implement evidence-based practice Experience in managing and delivering sustained change Specific Skills
Excellent written, verbal and electronic communication skills Willing to learn new technologies related to the role Specialist and extensive expertise and knowledge across a diverse range of professions under the title Registered Nurse/Allied Health Professions Evidence of experience of discharge planning and discharge pathways An interest in developing further clinical skills Supervising junior members of staff. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £42,939 to £50,697 a year Inc HCAS per annum pro rata
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Act as the point of clinical contact for all referrals to Bromley Healthcare. This will include the triage and prioritisation of referrals as well as the provision of specialist advice to both referrers and internal clinicians within Bromley Healthcare (BHC). Be responsible for managing referrals into the appropriate clinical team, demonstrating sound clinical decision making and the use of EMIS and the Electronic Patient Record (EPR) systems and processes to provide clear evidence of effective management. Manage the safe transfer of care between care providers and make appropriate referrals to other care providers outside of Bromley Healthcare. Make consistent judgements requiring complex fact analysis, interpretation and comparison of options and ensure clinical reasoning is reflected accurately in case records. Balance clinical risk and clinical decision making against context, ensuring patients receive safe, effective and timely care. Utilise your allied health care professional expertise and clinical skills to enhance the experience of all appropriate patients under our care to access and use the facilities/services available in the community. Enable patients to be cared for safely by remotely supporting established care packages at home or in their place of residence. About us
Bromley Healthcare is a community interest company providing a wide range of services including community nursing services such as district nursing, health visiting to specialist nurses, as well as therapy services for children, young people and adults. Salary is dependent on NHS experience and current banding/pay point. Excellent benefits package available including various pension schemes, discounted gym membership, cycle to work scheme, discounted electronics, access to EAP, high street discounts, Blue Light Card eligibility, opportunity to apply for low interest personal loans and an excellent lease car scheme. Job responsibilities
Enable early supported discharge, prevent inappropriate re-admission to hospital, share nursing knowledge and skills and support the technological advances initiated at Bromley Healthcare. Support and participate in the development of integrated pathways and care packages which enable patients to be safely cared for outside of the acute hospital setting. Work closely with multi-disciplinary agencies and Primary Care professionals to provide appropriate and seamless care for patients and their families in the community. Provide clinical leadership and clinical management of the Care Co-ordination Centre. Continuously monitor and maintain clinical standards and quality of care. Monitor effectiveness of BHC protocols and triage requirements and escalate level of care for acutely ill patients where necessary. Support patients' access to community health services in the Bromley area (remit may grow to include other areas where BHC holds clinical contracts). Safeguard children, young people and adults at risk. Key Areas of Work
Maintain a high standard of clinical care for all patients utilising BHC in accordance with organisational guidelines and protocols. Support care plans for Intermediate care and complex care patients, referring to other services required. Support ward staff and community teams via the CCC in the management of sick patients, providing highly specialist advice on how patients can be best managed in the community. Act as the key point of contact with the CFDT to enable the safe and timely discharge of patients from the PRUH. Develop good system-wide working relationships and communicate effectively with clinical colleagues and members of the multi-disciplinary team. Facilitate the most effective use of the total community resource by assessing capacity and providing effective challenge where required, including utilisation of scheduling tools. Promote quality care and non-discriminatory practice as outlined in BHC Policies and Procedures, acknowledging a patient's personal beliefs and identity. Clinical Expertise
Demonstrate a level of clinical competence and a high level of specialist knowledge with regard to care delivery, thereby demonstrating clinical credibility and being a credible role model within the team. Demonstrate professional accountability and adhere to the relevant professional associations code of conduct. Take responsibility for the assessment of acutely ill patients who contact the Care Coordination Centre via telephone and video. Competently assess and triage acutely ill patients, intermediate care patients, and complex care patients, including the assessment, planning, and evaluation of programmes of care. Person Specification
Qualifications
Current HCPC registration Registered with a statutory professional body with significant post-qualification experience Significant Acute or Community Care experience Evidence of Continuing Professional Development Experience in Triaging of patients End of Life course Additional courses undertaken at Band 6 level Experience
Clinical knowledge in the care and management of the acutely ill / complex care / palliative care / intermediate care patient within the community Knowledge of risk management Ability to work with and motivate nurses/therapy and medical staff Computer literate - confident in using a range of IT platforms Understanding of and ability to implement evidence-based practice Experience in managing and delivering sustained change Specific Skills
Excellent written, verbal and electronic communication skills Willing to learn new technologies related to the role Specialist and extensive expertise and knowledge across a diverse range of professions under the title Registered Nurse/Allied Health Professions Evidence of experience of discharge planning and discharge pathways An interest in developing further clinical skills Supervising junior members of staff. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £42,939 to £50,697 a year Inc HCAS per annum pro rata
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