Job Summary
We are looking for an enthusiastic, efficient, and organised individual to join our Clinical Governance Team within the Medicine and Acute divisions.
The successful candidate will be responsible for providing administrative support to the Team, with a particular emphasis on assisting with audit work, database management, and data analysis. Accuracy and timeliness are key for this post within our busy division to support the delivery of the best quality and safest care to patients.
The successful candidate must therefore possess GCSEs (or equivalent) including English, Mathematics, and IT, along with a good working knowledge of Microsoft Office, Excel, and Outlook. They must also demonstrate good communication and interpersonal skills, as they will be working within a busy team and communicating with a variety of different healthcare professionals across the Trust.
Main Duties of the Job
Preparation of information to support departmental/corporate reports, divisional incident, and complaint investigations. Provision of accurate information collection and analysis tools. Co-ordination of meeting agendas and taking, transcribing, and distributing minutes of meetings from services within the division and Trust-wide within agreed time frames. Assist with the design of communication material for key safety issues. Supporting clinical audits and leading on agreed non-clinical audits. Handling sensitive and confidential information appropriately in line with information governance legislation. Support the division to maintain guidelines, policies, and SOPs within a defined timeframe, ensuring they remain up to date.
Person Specification
Qualifications, Specific Experience & Training
Essential Ability to demonstrate NHS experience within clinical governance settings. Ability to liaise with staff at all levels of the Organisation. Desirable Experience of working in the fields of audit, clinical governance, or risk management. European Computer Driving Licence (ECDL) or equivalent. Experience of working with senior clinical staff. Knowledge and Skills
Essential Computer literacy - competent in the use of Outlook, Word, Excel, Database, PowerPoint. Good written and verbal communication. Desirable Competent at minute taking in a variety of settings. Analysing complex/multifunctional datasets. Basic knowledge of organisational and management structures in the NHS. Personal Attributes
Essential Prioritising and time management. Able to work independently without close supervision. To work as part of a multidisciplinary team and use own initiative. Excellent communication skills (both verbal and written) and the ability to interact with multiprofessionals on complex matters/issues, providing ideas and solutions to potential problems. Other Requirements
Essential Attention to detail. Ability to concentrate for prolonged periods when there are interruptions to work routine. May be required to travel between the different Trust sites. Desirable Attendance at all Trust mandatory study days. Car driver/willingness to travel. Flexible approach to work. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions is necessary. Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Employer Name
Wirral University Teaching Hospitals NHS Trust Address
Arrowe Park Hospital, Upton, Wirral, CH49 5PE Employer's Website #J-18808-Ljbffr
We are looking for an enthusiastic, efficient, and organised individual to join our Clinical Governance Team within the Medicine and Acute divisions.
The successful candidate will be responsible for providing administrative support to the Team, with a particular emphasis on assisting with audit work, database management, and data analysis. Accuracy and timeliness are key for this post within our busy division to support the delivery of the best quality and safest care to patients.
The successful candidate must therefore possess GCSEs (or equivalent) including English, Mathematics, and IT, along with a good working knowledge of Microsoft Office, Excel, and Outlook. They must also demonstrate good communication and interpersonal skills, as they will be working within a busy team and communicating with a variety of different healthcare professionals across the Trust.
Main Duties of the Job
Preparation of information to support departmental/corporate reports, divisional incident, and complaint investigations. Provision of accurate information collection and analysis tools. Co-ordination of meeting agendas and taking, transcribing, and distributing minutes of meetings from services within the division and Trust-wide within agreed time frames. Assist with the design of communication material for key safety issues. Supporting clinical audits and leading on agreed non-clinical audits. Handling sensitive and confidential information appropriately in line with information governance legislation. Support the division to maintain guidelines, policies, and SOPs within a defined timeframe, ensuring they remain up to date.
Person Specification
Qualifications, Specific Experience & Training
Essential Ability to demonstrate NHS experience within clinical governance settings. Ability to liaise with staff at all levels of the Organisation. Desirable Experience of working in the fields of audit, clinical governance, or risk management. European Computer Driving Licence (ECDL) or equivalent. Experience of working with senior clinical staff. Knowledge and Skills
Essential Computer literacy - competent in the use of Outlook, Word, Excel, Database, PowerPoint. Good written and verbal communication. Desirable Competent at minute taking in a variety of settings. Analysing complex/multifunctional datasets. Basic knowledge of organisational and management structures in the NHS. Personal Attributes
Essential Prioritising and time management. Able to work independently without close supervision. To work as part of a multidisciplinary team and use own initiative. Excellent communication skills (both verbal and written) and the ability to interact with multiprofessionals on complex matters/issues, providing ideas and solutions to potential problems. Other Requirements
Essential Attention to detail. Ability to concentrate for prolonged periods when there are interruptions to work routine. May be required to travel between the different Trust sites. Desirable Attendance at all Trust mandatory study days. Car driver/willingness to travel. Flexible approach to work. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions is necessary. Certificate of Sponsorship
Applications from job seekers who require current Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer Details
Employer Name
Wirral University Teaching Hospitals NHS Trust Address
Arrowe Park Hospital, Upton, Wirral, CH49 5PE Employer's Website #J-18808-Ljbffr
