We are looking for an enthusiastic, efficient and organised individual to join our Clinical Governance Team within the Medicine and Acute divisions. The successful candidate would be responsible for providing administrative support to the Team, with a particular emphasis on assisting with audit work, database management and data analysis. Accuracy and timeliness are key for this post within our busy division to support delivery of the best quality and safest care to patients. The successful candidate must therefore possess GCSEs (or equivalent) including English, Mathematics and IT along with a good working knowledge of Microsoft Office, Excel and Outlook. The successful candidate must also be able to demonstrate good communication and interpersonal skills, as they will be working within a busy team and will be communicating with a variety of different healthcare professionals across the Trust. Main duties of the job
Preparation of information to support departmental / corporate reports, divisional incident and complaint investigations. Provision of accurate information collection and analysis tools. Co-ordination of meeting agendas and taking, transcribing and distributing minutes of meetings from services within the division and trust wide within agreed time frames. Assist with design of communication material for key safety issues. Supporting clinical audit and leading on agreed non-clinical audits. Handling sensitive and confidential information appropriately in line with information governance legislation. Support the division to maintain guidelines, policies and SOPS within a defined timeframe, ensuring they remain up to date. About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients. Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents. We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint. We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m. The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales. Person Specification
Qualifications, Specific Experience & Training
Ability to demonstrate NHS experience within clinical governance settings. Ability to liaise with staff at all levels of the Organisation. Experience of working in the fields of audit, clinical governance or risk management. European Computer Driving Licence (ECDL) or equivalent. Experience of working with senior clinical staff. Knowledge and Skills
Computer literacy - competent in use of Outlook, Word, Excel, Database, Power Point. Good written and verbal communication. Competent at minute taking in a variety of settings. Analysing complex/multifunctional datasets. Basic knowledge of organisational and management structures in the NHS. Personal Attributes
Prioritising and time management. Able to work independently without close supervision. To work as part of a multidisciplinary team and use own initiative. To have excellent communication skills (both verbal and written) and to be able to interact with multiprofessionals on complex matters/issues, providing ideas and solutions to potential problems. Other Requirements
Have the physical ability and stamina required to extract case notes for audit purposes. Ability to concentrate for prolonged periods when there are interruptions to work routine. May be required to travel between the different Trust sites. Attendance at all Trust mandatory study days. Car driver/willingness to travel. Flexible approach to work. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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