Job summary
Do you have excellent communication skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Suffolk is looking for an extremely professional, conscientious, calm, and confident individual to be a Clinical Team Administrator.
This role will support the Clinical Team and manage a team of 8 clinical team administrators. This will involve working closely with professionals and the general public, using different electronic patient systems to maintain patient information. This role will offer a variety of tasks, from referrals into Suffolk Wellbeing, making phone calls, updating patient records, and providing general admin support to the clinical teams. Supervising the admin team, ensuring day-to-day tasks are updated, completing the rota for the admin team, and supporting their needs.
Main duties of the job
Previous administration experience is essential. Full training will be given for this role. You will need to demonstrate the strength of your communication, prioritization, and administration skills while showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative, and maintaining strict confidentiality are also essential. Supervisory/management experience is essential. Essential criteria: Use of ICT applications/packages. Experience of working in a busy office. Taking and processing referrals via phone and online and extensive knowledge of all Microsoft packages. Dealing efficiently and politely with both internal and external customers in a confidential and confident manner. Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential. About us
Here at NSFT, we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing their experiences and learning from each other.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work, and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming; you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns, and cities are packed full of history, independent cafes, shops, and theatres. We have excellent shopping, dining options, top-ranking schools, and affordable house prices too.
Job description
Job responsibilities
Detailed job description and main responsibilities. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities. If you feel you have what it takes to make a difference in your local communities, click APPLY!
Benefits included with this role are: NHS pension A comprehensive in-house & external training programme Career progression Starting annual leave of 27 days per annum, increasing to 33 days pa based on length of service (plus paid bank holidays) Staff physio service NHS discounts and many more. Person Specification
Qualifications Essential Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level. NVQ 3 Business Administration or equivalent or willing to work towards. NVQ 2 Customer Services or working towards. Desirable Knowledge of Trust electronic record system. Experience Essential Understanding and experience in a full range of secretarial procedures and systems gained through senior level. Skills Essential ICT skills including Microsoft (especially spreadsheets and presentations, e.g., Excel, PowerPoint) or equivalent. Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. #J-18808-Ljbffr
Do you have excellent communication skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities whilst maintaining a strong degree of confidentiality? Wellbeing Suffolk is looking for an extremely professional, conscientious, calm, and confident individual to be a Clinical Team Administrator.
This role will support the Clinical Team and manage a team of 8 clinical team administrators. This will involve working closely with professionals and the general public, using different electronic patient systems to maintain patient information. This role will offer a variety of tasks, from referrals into Suffolk Wellbeing, making phone calls, updating patient records, and providing general admin support to the clinical teams. Supervising the admin team, ensuring day-to-day tasks are updated, completing the rota for the admin team, and supporting their needs.
Main duties of the job
Previous administration experience is essential. Full training will be given for this role. You will need to demonstrate the strength of your communication, prioritization, and administration skills while showcasing your knowledge of IT systems. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative, and maintaining strict confidentiality are also essential. Supervisory/management experience is essential. Essential criteria: Use of ICT applications/packages. Experience of working in a busy office. Taking and processing referrals via phone and online and extensive knowledge of all Microsoft packages. Dealing efficiently and politely with both internal and external customers in a confidential and confident manner. Professional exceptional interpersonal and customer service skills with a dedication to confidentiality are essential. About us
Here at NSFT, we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing their experiences and learning from each other.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work, and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming; you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns, and cities are packed full of history, independent cafes, shops, and theatres. We have excellent shopping, dining options, top-ranking schools, and affordable house prices too.
Job description
Job responsibilities
Detailed job description and main responsibilities. Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities. If you feel you have what it takes to make a difference in your local communities, click APPLY!
Benefits included with this role are: NHS pension A comprehensive in-house & external training programme Career progression Starting annual leave of 27 days per annum, increasing to 33 days pa based on length of service (plus paid bank holidays) Staff physio service NHS discounts and many more. Person Specification
Qualifications Essential Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at advanced level. NVQ 3 Business Administration or equivalent or willing to work towards. NVQ 2 Customer Services or working towards. Desirable Knowledge of Trust electronic record system. Experience Essential Understanding and experience in a full range of secretarial procedures and systems gained through senior level. Skills Essential ICT skills including Microsoft (especially spreadsheets and presentations, e.g., Excel, PowerPoint) or equivalent. Interpersonal skills including taking a proactive diplomatic approach and ensuring confidentiality at all times. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. #J-18808-Ljbffr
