Company Description
Senior Cloud Infrastructure Engineer Full-time, Permanent
Location:
Altrincham, WA14 1EP, UK Eligibility:
Must be based in the UK and have the right to work without the need for sponsorship. Working Hours:
On-site, Monday to Friday Salary:
£52,000-£58,000 per annum (dependent on experience) About us City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care, and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity, and choice for our clients and customers while promoting staff support and development. The Role We are currently looking for a passionate and dedicated Senior Infrastructure Engineer to join our IT Services Team in Altrincham on a full-time basis. This is a highly technical role responsible for maintaining and optimising cloud services and infrastructure, with a strong focus on resilience, disaster recovery, and capacity planning. The position requires expertise in Azure, Office 365, and networking, along with experience working in high-pressure, demanding environments. The primary responsibility is to deliver a stable, scalable, and secure cloud infrastructure that meets the core needs of large-scale business operations. Additionally, the role will involve implementing cloud-based solutions, ensuring cost optimisation, performance monitoring, and supporting the organisation's cloud strategy for future growth and innovation. Job Description
Duties & Responsibilities Core Responsibilities: Serve as a key technical resource for architecting future solutions across the CCH Group. Manage multiple concurrent projects for both Technical Services and the broader business. Collaboration within cross-functional teams is essential, alongside strong project experience. Uphold a “Security First” mindset, both personally and as part of a wider team, ensuring secure systems in collaboration with the Head of IT Infrastructure. Act as a point of escalation for infrastructure-related issues. Technical Responsibilities: Maintain server and network systems in both Azure and on-premises environments. Research and develop innovative ideas and technologies to improve infrastructure. Specify and implement technical solutions and infrastructure technologies to meet evolving business needs. Manage and maintain group-wide backup and recovery systems. Ensure adherence to change control procedures when working with infrastructure technologies. Support & Training: Train Service Desk Analysts on system maintenance tasks and provide on-call support when necessary. Offer technical training on 2nd-line skills and tasks to Service Centre staff as required. Participate in critical issue calls while on shift or on call and drive them to resolution. Document technical solutions and plans to ensure clarity and continuity. Additional Responsibilities: Build and configure software on servers as needed. Actively support the implementation and maintenance of secure and scalable IT systems. Qualifications
The Successful Candidate Will Possess: Proven ability to support complex, multi-site technical architectures. Demonstrated expertise in delivering change and driving innovation within a regulated environment. Strong working knowledge of network and server hardware and systems. In-depth understanding of Microsoft Networking and Operating Systems. Exceptional technical support and troubleshooting skills. Experience in implementing and managing system rollouts and maintenance projects. A track record of driving and meeting KPIs directly related to Service Level Agreements (SLAs). Technical Experience Required: Managing Azure-based infrastructure. Working with hybrid infrastructures. Proficiency in Microsoft Teams and SharePoint Online. Experience with infrastructure monitoring tools such as PRTG. Familiarity with Microsoft Azure IaaS and PaaS services, Microsoft Power Platform, and Office 365 Exchange Online. Desirable Experience: Project management skills and the ability to lead technical initiatives. Experience working in varied environments with mixed operating systems and architectures. Senior technical roles within large, multi-site businesses. Knowledge of the care sector is highly advantageous. Managing integrations of services following mergers or acquisitions. Developing and implementing Disaster Recovery Plans. Additional Information
What you’ll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice, and up to 14% discount at over 40 retailers including Tesco, John Lewis, and many more. We will also offer you: Up to 25 days holiday plus bank holidays (subject to role) Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay* Death in Service Payment* Occupational Sick Pay Subject to terms and conditions and qualifying period Why choose us? This is a full-time permanent position in Altrincham with a fantastic company that encourages staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development. City and County Healthcare Group is an equal opportunities employer.
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Senior Cloud Infrastructure Engineer Full-time, Permanent
Location:
Altrincham, WA14 1EP, UK Eligibility:
Must be based in the UK and have the right to work without the need for sponsorship. Working Hours:
On-site, Monday to Friday Salary:
£52,000-£58,000 per annum (dependent on experience) About us City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care, and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity, and choice for our clients and customers while promoting staff support and development. The Role We are currently looking for a passionate and dedicated Senior Infrastructure Engineer to join our IT Services Team in Altrincham on a full-time basis. This is a highly technical role responsible for maintaining and optimising cloud services and infrastructure, with a strong focus on resilience, disaster recovery, and capacity planning. The position requires expertise in Azure, Office 365, and networking, along with experience working in high-pressure, demanding environments. The primary responsibility is to deliver a stable, scalable, and secure cloud infrastructure that meets the core needs of large-scale business operations. Additionally, the role will involve implementing cloud-based solutions, ensuring cost optimisation, performance monitoring, and supporting the organisation's cloud strategy for future growth and innovation. Job Description
Duties & Responsibilities Core Responsibilities: Serve as a key technical resource for architecting future solutions across the CCH Group. Manage multiple concurrent projects for both Technical Services and the broader business. Collaboration within cross-functional teams is essential, alongside strong project experience. Uphold a “Security First” mindset, both personally and as part of a wider team, ensuring secure systems in collaboration with the Head of IT Infrastructure. Act as a point of escalation for infrastructure-related issues. Technical Responsibilities: Maintain server and network systems in both Azure and on-premises environments. Research and develop innovative ideas and technologies to improve infrastructure. Specify and implement technical solutions and infrastructure technologies to meet evolving business needs. Manage and maintain group-wide backup and recovery systems. Ensure adherence to change control procedures when working with infrastructure technologies. Support & Training: Train Service Desk Analysts on system maintenance tasks and provide on-call support when necessary. Offer technical training on 2nd-line skills and tasks to Service Centre staff as required. Participate in critical issue calls while on shift or on call and drive them to resolution. Document technical solutions and plans to ensure clarity and continuity. Additional Responsibilities: Build and configure software on servers as needed. Actively support the implementation and maintenance of secure and scalable IT systems. Qualifications
The Successful Candidate Will Possess: Proven ability to support complex, multi-site technical architectures. Demonstrated expertise in delivering change and driving innovation within a regulated environment. Strong working knowledge of network and server hardware and systems. In-depth understanding of Microsoft Networking and Operating Systems. Exceptional technical support and troubleshooting skills. Experience in implementing and managing system rollouts and maintenance projects. A track record of driving and meeting KPIs directly related to Service Level Agreements (SLAs). Technical Experience Required: Managing Azure-based infrastructure. Working with hybrid infrastructures. Proficiency in Microsoft Teams and SharePoint Online. Experience with infrastructure monitoring tools such as PRTG. Familiarity with Microsoft Azure IaaS and PaaS services, Microsoft Power Platform, and Office 365 Exchange Online. Desirable Experience: Project management skills and the ability to lead technical initiatives. Experience working in varied environments with mixed operating systems and architectures. Senior technical roles within large, multi-site businesses. Knowledge of the care sector is highly advantageous. Managing integrations of services following mergers or acquisitions. Developing and implementing Disaster Recovery Plans. Additional Information
What you’ll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City & County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice, and up to 14% discount at over 40 retailers including Tesco, John Lewis, and many more. We will also offer you: Up to 25 days holiday plus bank holidays (subject to role) Occupational Maternity Pay & Adoption Pay Occupational Paternity Pay* Death in Service Payment* Occupational Sick Pay Subject to terms and conditions and qualifying period Why choose us? This is a full-time permanent position in Altrincham with a fantastic company that encourages staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development. City and County Healthcare Group is an equal opportunities employer.
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