Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven regional transport partnerships. We run the Glasgow Subway, a host of specialist bus services, and are responsible for delivering better public transport for all.
SPT is the proud custodian of the Glasgow Subway. Our services call at 15 stations, stretching across the West End and City Centre of Glasgow.
Over the next few years, we will be making history with huge investments that will affect all areas of operations, from new trains to stations upgrades and local community support.
SPT is now seeking to recruit a Senior Controller who will be responsible for the safe, efficient, and effective operation of Subway train services to meet the needs of all customers, operational teams, and contractors.
About the Role
As a member of the Control Room team, you will be responsible, during passenger service, for the operation of Subway train services in a safe, efficient, and effective manner in compliance with the Subway Rule Book and legislative requirements. Outwith passenger service, you will undertake the role of PICOP (Person in Charge of Possession) and be responsible for the control and management of possessions. You will provide flexible support to all areas of Subway Operations specifically to facilitate Controller training on new systems within the Operations Control Centre (OCC) for the subway modernisation project. About You
You will have an in-depth understanding of train operating principles as well as the Subway Rules, Regulations, and Emergency Procedures. Experience as a Service Delivery Officer (Driving) and/or (Stations) is desirable, as well as experience of working in a Control Room environment. The successful candidate will have Standard Grade Level (A-C or equivalent) in Arithmetic, Maths, and English. A transport industry and competence assessor qualification are desirable. You will be able to demonstrate high levels of flexibility, concentration, and vigilance together with excellent communication and interpersonal skills and be able to work within a safety-critical environment. A highly motivated, professional, reliable, and capable individual, you will be able to work under pressure while assessing operational situations and taking appropriate action. You will use your communication skills to work with internal and external stakeholders to ensure our services are delivered in a professional manner and deliver positive change. What we can offer
33 Days Annual and Public Holiday Entitlement then 41 days after 5 years’ service (pro rata to shift pattern) Membership of the Local Government Pension Scheme Group Life Assurance Cover SPT actively encourages learning and development and is committed to ongoing learning and development to support career progression Employee Travel Pass Scheme – a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household Salary Sacrifice Bus or Rail Season Ticket Scheme – subsidised at a maximum of £600 towards the cost Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union How to Apply
To apply, please select the ‘apply now’ button to complete an online application form. Closing date for applications will be
Sunday 29th December at midnight. As part of the recruitment process, you will require to successfully pass both the aptitude test and a medical examination that will include a test for alcohol and drugs. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have the right skills for the job, we want to hear from you. SPT encourages applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race. SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such as a candidate’s name, gender, ethnicity, and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates, and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications, and experience. For applicants with special requirements, or if you have any questions, please email quoting the above reference.
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As a member of the Control Room team, you will be responsible, during passenger service, for the operation of Subway train services in a safe, efficient, and effective manner in compliance with the Subway Rule Book and legislative requirements. Outwith passenger service, you will undertake the role of PICOP (Person in Charge of Possession) and be responsible for the control and management of possessions. You will provide flexible support to all areas of Subway Operations specifically to facilitate Controller training on new systems within the Operations Control Centre (OCC) for the subway modernisation project. About You
You will have an in-depth understanding of train operating principles as well as the Subway Rules, Regulations, and Emergency Procedures. Experience as a Service Delivery Officer (Driving) and/or (Stations) is desirable, as well as experience of working in a Control Room environment. The successful candidate will have Standard Grade Level (A-C or equivalent) in Arithmetic, Maths, and English. A transport industry and competence assessor qualification are desirable. You will be able to demonstrate high levels of flexibility, concentration, and vigilance together with excellent communication and interpersonal skills and be able to work within a safety-critical environment. A highly motivated, professional, reliable, and capable individual, you will be able to work under pressure while assessing operational situations and taking appropriate action. You will use your communication skills to work with internal and external stakeholders to ensure our services are delivered in a professional manner and deliver positive change. What we can offer
33 Days Annual and Public Holiday Entitlement then 41 days after 5 years’ service (pro rata to shift pattern) Membership of the Local Government Pension Scheme Group Life Assurance Cover SPT actively encourages learning and development and is committed to ongoing learning and development to support career progression Employee Travel Pass Scheme – a Subway Smartcard to travel on the Glasgow Subway for free plus an additional card for a member of your household Salary Sacrifice Bus or Rail Season Ticket Scheme – subsidised at a maximum of £600 towards the cost Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme, Long Service Awards, Credit Union How to Apply
To apply, please select the ‘apply now’ button to complete an online application form. Closing date for applications will be
Sunday 29th December at midnight. As part of the recruitment process, you will require to successfully pass both the aptitude test and a medical examination that will include a test for alcohol and drugs. SPT is an Equal Opportunities company welcoming applications from a diverse background. If you have the right skills for the job, we want to hear from you. SPT encourages applications from the right candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race. SPT operates blind recruitment, which is the process of removing any and all identification details from candidate application forms. This includes identifiable personal details such as a candidate’s name, gender, ethnicity, and age. This information is not visible to our Hiring Managers. This practice is used to ensure fairness, attract diverse candidates, and to remove unconscious bias from our recruitment process. By implementing this approach, SPT aims to create a level playing field to assess applicants solely based on their skills, qualifications, and experience. For applicants with special requirements, or if you have any questions, please email quoting the above reference.
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