Manage customer accounts to proactively manage outstanding debt, payment terms, dispute resolution, and minimisation of bad debt. Attend customer meetings to build relationships and ensure timely payments within agreed terms. Manage credit insurances and limits, and actively address potential credit issues. Ensure payments are made in full and on time, paying particular attention to aged debt, and resolving queries and disputes. Negotiate payment plans and maintain relationships. Provide timely analysis and reporting on customer positions. Monitor key customer performance, escalate developments or problems, and initiate procedures to control debt management. Ensure compliance with company policies and procedures. Person Specification:
Excellent communication skills and proven ability to build relationships. Strong credit control experience. Excellent IT skills, including strong Excel proficiency. Extensive analysis experience.
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