Senior CRM Administrator

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Full time
Location: Godalming
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Job offered by: EASYWEBRECRUITMENT.COM
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Category: IT & Technology
Location : Godalming, Surrey, UK (Hybrid - 2 days in the office per week) Salary : £38,000 - £40,000 Job Type : Permanent, Full-time (37 hours per week)

Our client is seeking an experienced CRM professional to enhance and optimise their Salesforce system, supporting teams across the organisation as they work towards ending factory farming by 2040.

About Them: Our client is a leading global organisation dedicated to ending factory farming worldwide. They were founded in 1967 by Peter Roberts, a British farmer alarmed by the rise of factory farming. Over the past 50 years, they have made major strides in abolishing inhumane practices such as barren battery cages, veal crates, and sow gestation crates in the UK and Europe.

Their approach involves campaigning, advocacy, and engagement with policymakers at national, intergovernmental, and corporate levels, building a movement of individuals concerned about animal welfare and the health and sustainability of their food. They are driven by a passion for animal welfare and food system change, believing in a future where animals are treated with compassion and respect, and where sustainable farming practices prevail for a healthy planet.

Their international headquarters are in Godalming (UK), with team members in 14 countries on four continents including the US, Italy, France, Poland, the Netherlands, Spain, Czechia, China, and a specialist policy office in Brussels. This role is part of the Global Fundraising Directorate of over 50 staff, consisting of Philanthropy, Individual Giving, Legacies, Digital, CRM and Brand teams, based internationally, primarily in the UK (HQ) and their six other fundraising markets in the USA and Europe.

About the Role: As their Senior CRM Administrator, you'll play a vital role in ensuring Compassion’s Salesforce system operates seamlessly and meets the needs of their diverse teams. You’ll be responsible for developing Salesforce to support critical organisational activities, particularly within fundraising, while ensuring data accuracy and integrity. By managing integrations with third-party systems and internal tools, you’ll help increase the efficiency and effectiveness of their CRM system.

This is a highly collaborative role, which requires you to work closely with teams across the organisation, including Fundraising, Digital, and International colleagues. You’ll provide expert guidance on how best to utilise Salesforce, troubleshoot high-level system issues, and produce essential dashboards and reports to inform decision-making. As a key contributor to their Global Fundraising Directorate, your work will have a direct and meaningful impact on the success of their campaigns and donor relationships worldwide.

About You: To succeed in this exciting role, you will need to have proven experience in managing Salesforce or a similar CRM system. Previous experience within an NGO or fundraising environment would be desirable, but not essential. You’ll need to be comfortable working with complex data and have a strong understanding of how to maintain data integrity across multiple platforms. You will need to have the ability to identify user needs, and deliver practical solutions that ensure the system supports all teams effectively.

You will need to have excellent communication skills, which allow you to work collaboratively across teams and regions, helping others to use Salesforce to its full potential. With a keen eye for detail, and a problem-solving mindset, you’ll enjoy working on system improvements and integrations, ensuring the CRM runs smoothly and efficiently.

Why You Should Apply: This role gives you the chance to directly impact Compassion’s mission to end factory farming by 2040. You’ll optimise Salesforce to support global teams, contributing to strategies that drive their work for animal welfare and sustainable food systems.

Join them on a collective mission to shape a compassionate future for farm animals worldwide, while experiencing a workplace that truly cares for you:

Enjoy an enhanced annual leave of 25 days per year, along with bank holidays Free onsite parking at HQ Optional savings schemes Embrace a fulfilling career that supports your well-being, while also enjoying excellent development opportunities Flexible, hybrid working model A defined Contribution Pension Scheme

To Apply: If you are passionate about animal welfare and have the skills and experience to excel in this role, they would love to hear from you. Please submit your CV and a cover letter, outlining how you meet the Person Specification detailed in the job description. Please note that they reserve the right to commence interviews on a rolling programme.

1st stage interviews (Teams):

Week commencing 27th January 2025 2nd stage interviews (In person):

Week commencing 3rd February 2025

No agencies please.

Our client is absolutely committed to providing equal opportunities for everyone regardless of their background. They value diversity and experience, and acknowledge the underrepresentation of people from certain backgrounds, both within their organisation and across the sector. They welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

To comply with legal requirements, as part of their selection procedure they ask all potential employees to prove their eligibility to work in the UK.

Benefits:

Why work for our client? • For animals, people and planet: They are on a mission to end factory farming and create a world where fresh air and sunshine are natural parts of any farming system. • To expand your current skills, develop your career and make a difference to the lives of billions • They offer 25 days paid holiday • 45 minutes by train from London Waterloo, their international headquarters are in Godalming near Guildford, a picturesque market town on the banks of the River Wey. • They occupy modern, bright open plan offices just two minutes walk from Godalming station.

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