Senior Customer Success Manager - Enterprise
Location: Manchester Department: Sales & Success – Customer Success Employment Type: Full-time Permanent Work Model: Hybrid Job Responsibilities
As a Senior Customer Success Manager, you will: Build and maintain strong relationships with enterprise clients. Ensure customer satisfaction and drive product adoption. Collaborate with cross-functional teams to enhance customer experience. Identify upsell and cross-sell opportunities. Provide feedback to product teams based on customer insights. Qualifications
The ideal candidate will have: Proven experience in a Customer Success or Account Management role. Experience working with SaaS products. Strong communication and interpersonal skills. Ability to manage multiple projects and clients simultaneously. Application Process
Please provide your LinkedIn profile and confirm the following: Are you currently based in Manchester? (This is a hybrid role, typically requiring 3 days in the office weekly.) Are you legally entitled to work in the UK? Diversity and Inclusion
We invite you to complete an optional demographic survey to help us evaluate our diversity and inclusion efforts. This information will be kept confidential and separate from your application.
#J-18808-Ljbffr
Location: Manchester Department: Sales & Success – Customer Success Employment Type: Full-time Permanent Work Model: Hybrid Job Responsibilities
As a Senior Customer Success Manager, you will: Build and maintain strong relationships with enterprise clients. Ensure customer satisfaction and drive product adoption. Collaborate with cross-functional teams to enhance customer experience. Identify upsell and cross-sell opportunities. Provide feedback to product teams based on customer insights. Qualifications
The ideal candidate will have: Proven experience in a Customer Success or Account Management role. Experience working with SaaS products. Strong communication and interpersonal skills. Ability to manage multiple projects and clients simultaneously. Application Process
Please provide your LinkedIn profile and confirm the following: Are you currently based in Manchester? (This is a hybrid role, typically requiring 3 days in the office weekly.) Are you legally entitled to work in the UK? Diversity and Inclusion
We invite you to complete an optional demographic survey to help us evaluate our diversity and inclusion efforts. This information will be kept confidential and separate from your application.
#J-18808-Ljbffr
