Permanent Location:
County Durham, North East Job Base:
Hybrid Salary:
£competitive salary + excellent benefits and DB pension Reference:
V-89598 Contact Phone:
020 7293 7022 Job Published:
23/01/2025 10:30 Job Description
An exciting opportunity for experienced DB Pensions Administrators to join an established team working across their Benefits business unit.
Benefit from flexible working structures, with attendance to the office to collaborate with the team alongside home-working.
About the role
As Senior Pension Administrator, you will work as part of a team to provide high quality pension administration services to clients, trustees and members. You will support colleagues to meet stakeholder needs by ensuring all tasks are completed accurately to enable pensions to be calculated and paid correctly, whilst ensuring the overall customer experience is positive. Work as a part of teams as the first point of contact in the life cycle of the pension journey and look after the day to day scheme administration needs of members and deliver excellent quality of service. You will act as a mentor to the rest of team, sharing your knowledge and best practice to ensure all work completed is to the required standard minimising errors or omissions, which could lead to member complaints, in a timely and professional manner.
About you You will be passionate about doing a good job and be quality focused in your approach whilst being able to work to deadlines. Pension administration experience is essential, in particular defined contributions. Ideally you will have a minimum of 2 years pension knowledge which can be supported in building on this knowledge through training and qualifications during your career. You will have the ability to effectively communicate with the customer experience being at the forefront of your mind. You will have the tenacity to problem solve, with a key eye for detail.
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