Company Description
Shawbrook is a new type of specialist financial services company, combining the relentless focus on customer service and innovation you would expect from a fintech with the expertise and certainty of a bank. Shawbrook is driven by a purpose to solve complex problems that unlock opportunity for its rapidly growing customer base of over 300,000 UK consumers and businesses.
Our success would not have been possible without our Team. Our people differentiate us from the competition through their deep sector knowledge, they are the life force of our business.
Join Shawbrook because you:
Want to help us deepen our industry sector knowledge, combining technology alongside the best banking brains.
Want to build a bank for the future and be part of our digital transformation journey that will enable customers & businesses to thrive.
Want to continue to grow professionally. We encourage you to grow and be the best version of yourself.
Care about sustainability? We want to be better for our people, environment and society.
Bring passion and enjoyment to your work. You'll work hard but you'll have fun too.
Job Description
We are seeking an experienced Senior Delivery Manager to join the team supporting technical change delivery for our Finance and Risk functions.
This role sits at the intersection of the Product, Engineering and Design disciplines within the Chief Product Office function, and will work closely with Product Managers, Delivery Managers, and business stakeholders to plan, organise, and implement technical change to both internally developed and third-party software systems.
The successful candidate will have a proven background in technical change delivery in financial services with previous experience in finance and risk change. They will bring strong servant leadership skills and demonstrable experience leading groups of cross-functional delivery teams across multiple business areas.
They will be expected to mentor and share their skills and knowledge across the team and support delivery by applying agile and hybrid project management principles within defined governance frameworks in a regulated environment.
Key Role Responsibilities
Manage budget and resource planning activities in the six to twelve month timeframe and support senior management with long-term, strategic planning.
Provide leadership support, coaching, and guidance to on-the-ground teams delivering software development using agile and hybrid development methodologies.
Support teams with collaboration and enable them to align and interoperate well with each other and with supporting disciplines in other areas of the organisation e.g. Cloud Engineering, Data Engineering, Corporate Technology.
Ensure project team leads are practising the core principles of collaboration, prioritisation, team accountability, and visibility.
Update project tracking systems to provide transparency on delivery progress.
Assist with internal and external communication, improving transparency, and radiating information.
Facilitate discussion and conflict resolution and foster a culture of psychological safety, engagement, and collaboration.
Empower the teams to self-organise and recommend improvements and drive the implementation of changes and improvements in best practice.
Qualifications
Previous technical background in a related discipline such as a Project Manager, Delivery Lead, or Scrum Master.
Practical understanding of all aspects of the software delivery life cycle.
Demonstrable financial services experience supporting change activities in finance and risk business areas such as: payments, general ledger, reconciliations, treasury, and risk management.
Previous experience leading groups of teams delivering successful enterprise software development or implementation initiatives.
Ideally experience of running geographically distributed and/or dispersed teams and distributed agile delivery.
Strong listening, written, and verbal communication skills including exceptional client-facing/consulting skills.
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