Front Line AV service support in a complex environment Experience troubleshooting Teams, Zoom, and Google Meet in a wide range of environments Experience providing AV support in Live environments/events Strong understanding of AV Codecs Diligently conduct and record the results of daily, weekly & monthly proactive tests across meeting rooms Provide installation and upgrade services of supported hardware and software Support of key engineering applications at use within the business Move workstations and peripherals, as required Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes) Hardware and Software Troubleshooting (Desktops/Laptops) Knowledge of Audio-Visual systems and technologies Job Requirements:
5 Years' experience in an IT Support Role Candidates need to be flexible, efficient and able to work independently Ability to communicate technical information to non-technical audiences Good organizational skills Excellent Verbal and Written Communication Skills [English] Ability to multitask Team focused Ability to troubleshoot and stay calm under pressure Proficient with Remote Worker technology, accessibility troubleshooting skill Some hardware support experience required e.g. installing memory/hard drives What’s Next:
It’s best to apply today, because job postings can be taken down and we wouldn’t want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we’ll be happy to assist! The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job. Diversity & Inclusion
Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you! About Us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a 'get it done' attitude, come over for coffee and a talk on your future career with us! Learn more about us on www.stefanini.com and join us on LinkedIn, Facebook, and Instagram where we regularly post insights from our colleagues.
#J-18808-Ljbffr