Our prestigious unique market leading client, based in Wymondham, are currently seeking a Senior Electrical Engineer, to join their growing team.
This is a full time, permanent position, based in Wymondham, Norfolk.
Job Duties:
Technical Support:
Provide technical assistance and support to customers. This includes addressing issues, troubleshooting problems, and ensuring customer satisfaction. Commissioning:
Oversee the commissioning process of products, ensuring they are correctly installed and configured for optimal performance. Service Management:
Manage the overall service operations, coordinating service teams. Warranty Management:
Administer and manage product warranties, ensuring that customers receive appropriate coverage and that warranty claims are processed efficiently. Breakdown Resolution:
Coordinate the resolution of breakdowns or technical issues promptly, minimizing downtime for customers and maintaining a positive relationship. Technical Training:
Develop and implement training programs for internal staff and external customers to enhance technical knowledge and skills related to the products. Project Management:
Manage projects related to aftersales services, ensuring they are completed on time, within budget provided, and meet quality standards. Quality Assurance:
Implement and maintain quality assurance processes to ensure that all aftersales technical support activities meet or exceed established standards. Customer Relationship Management Budget Management:
Manage budgets for the aftersales technical support department, ensuring cost-effectiveness and efficiency. It’s important to note that the specific responsibilities can vary based on the company needs or requirements. Our client is seeking candidates with a degree or equivalent in an electrical discipline and an understanding of technical processes. Apply for this position
For further details on this exciting opportunity, please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive, we are unable to respond to everyone individually; however, your details will remain on file should another suitable opportunity become available. If we can take your application further, we will of course be in touch.
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Technical Support:
Provide technical assistance and support to customers. This includes addressing issues, troubleshooting problems, and ensuring customer satisfaction. Commissioning:
Oversee the commissioning process of products, ensuring they are correctly installed and configured for optimal performance. Service Management:
Manage the overall service operations, coordinating service teams. Warranty Management:
Administer and manage product warranties, ensuring that customers receive appropriate coverage and that warranty claims are processed efficiently. Breakdown Resolution:
Coordinate the resolution of breakdowns or technical issues promptly, minimizing downtime for customers and maintaining a positive relationship. Technical Training:
Develop and implement training programs for internal staff and external customers to enhance technical knowledge and skills related to the products. Project Management:
Manage projects related to aftersales services, ensuring they are completed on time, within budget provided, and meet quality standards. Quality Assurance:
Implement and maintain quality assurance processes to ensure that all aftersales technical support activities meet or exceed established standards. Customer Relationship Management Budget Management:
Manage budgets for the aftersales technical support department, ensuring cost-effectiveness and efficiency. It’s important to note that the specific responsibilities can vary based on the company needs or requirements. Our client is seeking candidates with a degree or equivalent in an electrical discipline and an understanding of technical processes. Apply for this position
For further details on this exciting opportunity, please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive, we are unable to respond to everyone individually; however, your details will remain on file should another suitable opportunity become available. If we can take your application further, we will of course be in touch.
#J-18808-Ljbffr
