Key Responsibilities Facilities Operations Management Oversee the day-to-day FM services for the facilities, ensuring optimal functionality of systems (HVAC, electrical, plumbing, laboratory-specific systems). Develop and implement preventive maintenance schedules to minimize downtime and ensure consistent operational standards. Supervise and monitor service providers delivering cleaning, security, front-of-house reception, landscaping, and other soft services. Manage all contracts for hard services (mechanical, electrical, plumbing) to ensure facilities' infrastructure remains compliant and operational.
Vendor and Contract Management Identify, negotiate, and manage contracts with third-party providers delivering hard and soft facilities management services. Conduct performance reviews of vendors to ensure high standards and cost-effectiveness are maintained. Oversee contracts for services such as maintenance, security, reception, waste management, and laboratory equipment servicing. Build and maintain strong working relationships with service providers to ensure responsive and reliable support.
Security and Front-of-House Services Ensure the provision of a secure environment by managing security operations, including physical security, access control, and surveillance systems. Oversee front-of-house reception services, ensuring professional and welcoming support for visitors and staff. Develop and update security and reception protocols, ensuring alignment with organizational needs.
Compliance and Safety Ensure all facilities comply with local, state, and federal regulations, with particular attention to laboratory environments (including HSE for Occupational Hygiene and chemical handling). Collaborate with Environmental, Health, and Safety (EHS) teams to maintain and enforce safety protocols. Conduct regular safety inspections and audits, addressing any risks or compliance gaps.
Space Planning and Optimization Manage space utilization across offices, storage areas, and laboratories, ensuring efficient use of resources. Plan and execute renovations, relocations, or construction projects in collaboration with internal stakeholders and external contractors. Ensure laboratories meet specific requirements for chemistry development, including ventilation, hazardous material storage, and safety systems.
Budget and Financial Management Develop and manage the FM budget, monitoring expenses and forecasting financial needs. Evaluate and approve expenditures, ensuring alignment with organizational financial goals. Negotiate cost-effective contracts with service providers while maintaining quality standards.
Sustainability Initiatives Lead initiatives to improve energy efficiency, waste management, and overall sustainability. Explore and implement green technologies in line with organizational environmental goals.
Leadership and Team Management Lead, mentor, and develop a team of facilities staff, including technicians, receptionists, and administrative personnel. Foster a culture of accountability, teamwork, and continuous improvement. Provide training and resources to ensure the team remains equipped to meet evolving business needs.
Qualifications Education and Experience: Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field. 8+ years of experience in facilities management, including multi-site operations. Demonstrated experience managing contracts for hard and soft services, including security, reception, and maintenance. Proven expertise in managing laboratory facilities, with knowledge of chemical storage and safety standards.
Skills and Knowledge: Strong knowledge of building systems (HVAC, electrical, plumbing) and laboratory-specific systems (e.g., fume hoods, gas delivery). Familiarity with regulations related to offices, laboratories, and storage areas (HSE, Fire Regs, Occ Hygiene). Excellent contract negotiation and vendor management skills. Strong organizational and project management abilities. Exceptional interpersonal and communication skills for collaboration with stakeholders and service providers.
Certifications (Preferred): Certification in Facility Management preferred. Relevant safety or environmental certifications (e.g., NEBOSH, IOSH).
What We Offer Competitive salary and performance-based bonuses. Opportunities for professional development and training. A collaborative and inclusive work environment.
How to Apply: To apply, please submit your resume and cover letter through the apply now button. This role is ideal for a seasoned facilities management professional eager to make a significant impact on the operational excellence, safety, and sustainability of diverse and complex facilities.
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