Senior Healthcare Support Worker

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Full time
Location: Torquay
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Job offered by: Transformation Unit
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Main area: Endoscopy Grade: NHS AfC: Band 3 Contract: Permanent Hours: Full time - 37.5 hours per week (Over 4 Days Per Week) Job ref: 388-6851977-ACS Employer: Torbay and South Devon NHS Foundation Trust Employer type: NHS Site: Torbay Hospital Town: Torquay Salary: £24,071 - £25,674 Per Annum Salary period: Yearly Closing: 06/02/2025 23:59 Job Overview

In November 2023, the department opened its new £5m Endoscopy Centre with a dedicated training facility. The department offers the opportunity to work in various areas of the service, allowing you to gain experience and knowledge within inpatient and outpatient environments while caring for patients. There are clear progression opportunities for those looking to expand their knowledge and skills beyond their current role. Staff are encouraged to participate in courses run at the dedicated training facility. If you're new to Endoscopy, we offer a supportive introductory package including a supernumerary induction period working alongside experienced mentors and Practice Educators. Main Duties of the Job

Undertake nursing care of designated named patients from admission to discharge. Participate in the care, maintenance, and use of endoscopes used in endoscopic and non-endoscopic procedures, providing technical assistance during procedures. Ensure provision of a high standard of nursing care to patients attending the Endoscopy Unit and outpatient clinics, working within agreed policies and procedures. Ensure individual assessment, planning, implementation, and evaluation of patient care from admission to discharge or transfer, producing documented evidence of this in agreed format. Correct documentation of patient care using the endoscopy unit care pathway including written discharge and aftercare information for patients. Liaise and communicate effectively with relatives, carers, and visitors. Liaise and communicate effectively with the multidisciplinary team, other hospital departments, and outside agencies (e.g., ambulance service, social services, transport) providing patient-centred care. Engage with student nurses and observers, giving encouragement, support, and guidance. Person Specification

Qualifications and Training

NVQ Level 3 in Health & Social Care or equivalent qualification/experience Care certificate English & Mathematics at GCSE grade A-C (9-4) or level 2 functional skills Knowledge and Training

Previous experience in a care environment or able to demonstrate a caring nature/life experience Understanding of the need for strict confidentiality Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse, and Mental Health Specific Skills

Basic computer/keyboard skills Fine motor skills for venepuncture, phlebotomy, and other clinical tasks Good interpersonal and communication skills Able to prioritise and organise work Able to work under instruction, under pressure, and as part of a team Record keeping competency in handwritten and electronic records Able to demonstrate empathy, sensitivity, and adapt communication style to circumstances Able to manage stress in themselves and others Able to offer support at times of emotional distress Willingness to undertake new skills and training Able to work as a team member or independently Ability to adapt behaviour to changing and challenging situations Be flexible, adaptable, reliable, and punctual Demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust Healthcare competencies appropriate to area of work Important Information

We reserve the right to close vacancies early if we receive a high volume of applications. Please apply promptly. Please read the job description and tailor your application to reflect the role. Correspondence will be via

Trac , text, and email. Please check your email and

Trac

account regularly. Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band. If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion. It is your responsibility to assist us in the timely receipt of appropriate references. The Trust is committed to preventing discrimination, valuing diversity, and achieving equality of opportunity.

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