Please note this job advert will close once sufficient applications are received which may be before 31st December 2024.
As the Senior Human Resources Lead (BETH/SELWDH), you will be responsible for overseeing the HR Function, including creating and enforcing HR Policies and programmes and driving the organisation's people management strategy. You will have good communication skills and the ability to prioritise a busy workload whilst maintaining confidentiality at all times.
The post holder will be part of a small team and be key in delivering a comprehensive and professional service to all departments across SEL WDH/PCWA. The post holder will also play a key role in supporting, developing, and training staff in primary care practices and Primary Care Networks (PCNs) across South East London. This role will focus on strengthening HR practices, policy development, and crisis management, while also collaborating with senior educators to develop a cutting-edge leadership programme for management at all levels. The role will support organisational growth and maturity at local, regional, and national levels.
You will be responsible for overseeing all aspects of our human resources function. You will collaborate closely with senior leadership to develop and implement HR strategies that align with our business objectives and promote a positive work culture.
Main duties of the job
Develop and implement HR policies, procedures, and guidelines as required, and promote consistency and fairness in their application. Oversee the full employee lifecycle, from recruitment and onboarding to exit, including payroll and benefits application, ensuring smooth operational management. Lead and mentor the HR team, fostering a high-performance culture and ensuring HR initiatives are effectively delivered. Translate key data into an effective and commercially focused HR and people strategy, working with senior management and influencing them on the best course of action. Provide company-wide information by interpreting people data and analysing figures on staff turnover, cost per hire, etc. Give counsel and oversee complex employee relations issues such as grievance and disciplinary cases and manage difficult cases with professionalism. Establish departmental accountabilities for the range of HR functions from talent acquisition to health and safety compliance. Co-ordinate remuneration policies and advise senior management on staff salaries in reference to external benchmarks. Champion a performance culture and continuously review productivity and employee development making recommendations for improvements. Control the HR budget and report on current and future staffing costs and initiatives. About us
The SEL Workforce Development Hub is the training hub for South East London working collaboratively with the six borough hubs to provide training, education, and other support to Primary Care. We support over 200 practices and 36 PCNs. Organisational Values / Objectives: SEL Workforce Development Hub's goals are to support primary care to be
the best place to work and the best place to learn . We work with practices and PCNs to develop new ways of working to support their priorities, their staff priorities, and their patients' priorities. SEL WDH aims to make primary care a better place to work by working collaboratively with partner organisations across the health and social care economy to ensure that we strengthen the following six priority areas: Access Morale Business Management Long Term Condition Management Contract Support Training & Education South East London is a diverse place to live and we believe that for primary care to truly represent our population then we need a workplace culture that truly reflects this. We particularly encourage applications from candidates who are likely to be underrepresented in the SEL WDH workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. Job responsibilities
Develop and administer compensation and benefits programs that are competitive, fair, and aligned with industry standards. Drive organisational development initiatives, including performance management, talent management, and succession planning. Ensure compliance with labour laws, regulations, and company policies, and maintain up-to-date knowledge of HR best practices. Act as a trusted advisor to senior leadership, providing guidance on HR matters and contributing to strategic decision-making. Represent the HR department consistently and with professionalism - facing the boardroom, workforce and with confidence and skill. Lead on special projects and communicate and direct on strategy and implementation. Ensure legal compliance is met in all HR activities. Continuously review the responsibilities of the HR department and make bold decisions when necessary. Ability to travel across South East London to work directly with practices and PCNs. Key Relationships
SEL WDH/PCWA Executive Team All SEL WDH/PCWA staff groups SEL WDH/PCWA Line Managers PCN Practices, Practice Managers and Network Managers Person Specification
Qualifications
CIPD Level 7 or equivalent in Human Resources or relevant field. Leadership development or coaching qualifications or evidence of experience. Experience
10 years of progressive HR experience, with a focus on leadership and strategic HR management. Proven track record of successfully implementing HR initiatives that drive employee engagement, talent development, and organisational growth. Experience in training and workforce development (desirable). Knowledge of workforce development and training, particularly for non-clinical teams. Knowledge & Skills
Ability to effectively plan and prioritise workload to ensure timescales are met. Strong attention to detail and ability to work consistently and accurately under pressure. Strong knowledge of applicable labour laws, regulations, and HR best practices. Excellent leadership and interpersonal skills, with the ability to build effective relationships at all levels of the organization. Exceptional communication and presentation skills, both written and verbal. Ability to work flexibly and manage tasks simultaneously. Good IT skills in MS Word, Excel, Outlook and preferable previous experience of using HR systems. Strong attention to detail with experience of maintaining accurate employee records and documentation. Demonstrated ability to handle sensitive and confidential information with integrity and professionalism. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Develop and implement HR policies, procedures, and guidelines as required, and promote consistency and fairness in their application. Oversee the full employee lifecycle, from recruitment and onboarding to exit, including payroll and benefits application, ensuring smooth operational management. Lead and mentor the HR team, fostering a high-performance culture and ensuring HR initiatives are effectively delivered. Translate key data into an effective and commercially focused HR and people strategy, working with senior management and influencing them on the best course of action. Provide company-wide information by interpreting people data and analysing figures on staff turnover, cost per hire, etc. Give counsel and oversee complex employee relations issues such as grievance and disciplinary cases and manage difficult cases with professionalism. Establish departmental accountabilities for the range of HR functions from talent acquisition to health and safety compliance. Co-ordinate remuneration policies and advise senior management on staff salaries in reference to external benchmarks. Champion a performance culture and continuously review productivity and employee development making recommendations for improvements. Control the HR budget and report on current and future staffing costs and initiatives. About us
The SEL Workforce Development Hub is the training hub for South East London working collaboratively with the six borough hubs to provide training, education, and other support to Primary Care. We support over 200 practices and 36 PCNs. Organisational Values / Objectives: SEL Workforce Development Hub's goals are to support primary care to be
the best place to work and the best place to learn . We work with practices and PCNs to develop new ways of working to support their priorities, their staff priorities, and their patients' priorities. SEL WDH aims to make primary care a better place to work by working collaboratively with partner organisations across the health and social care economy to ensure that we strengthen the following six priority areas: Access Morale Business Management Long Term Condition Management Contract Support Training & Education South East London is a diverse place to live and we believe that for primary care to truly represent our population then we need a workplace culture that truly reflects this. We particularly encourage applications from candidates who are likely to be underrepresented in the SEL WDH workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people. Job responsibilities
Develop and administer compensation and benefits programs that are competitive, fair, and aligned with industry standards. Drive organisational development initiatives, including performance management, talent management, and succession planning. Ensure compliance with labour laws, regulations, and company policies, and maintain up-to-date knowledge of HR best practices. Act as a trusted advisor to senior leadership, providing guidance on HR matters and contributing to strategic decision-making. Represent the HR department consistently and with professionalism - facing the boardroom, workforce and with confidence and skill. Lead on special projects and communicate and direct on strategy and implementation. Ensure legal compliance is met in all HR activities. Continuously review the responsibilities of the HR department and make bold decisions when necessary. Ability to travel across South East London to work directly with practices and PCNs. Key Relationships
SEL WDH/PCWA Executive Team All SEL WDH/PCWA staff groups SEL WDH/PCWA Line Managers PCN Practices, Practice Managers and Network Managers Person Specification
Qualifications
CIPD Level 7 or equivalent in Human Resources or relevant field. Leadership development or coaching qualifications or evidence of experience. Experience
10 years of progressive HR experience, with a focus on leadership and strategic HR management. Proven track record of successfully implementing HR initiatives that drive employee engagement, talent development, and organisational growth. Experience in training and workforce development (desirable). Knowledge of workforce development and training, particularly for non-clinical teams. Knowledge & Skills
Ability to effectively plan and prioritise workload to ensure timescales are met. Strong attention to detail and ability to work consistently and accurately under pressure. Strong knowledge of applicable labour laws, regulations, and HR best practices. Excellent leadership and interpersonal skills, with the ability to build effective relationships at all levels of the organization. Exceptional communication and presentation skills, both written and verbal. Ability to work flexibly and manage tasks simultaneously. Good IT skills in MS Word, Excel, Outlook and preferable previous experience of using HR systems. Strong attention to detail with experience of maintaining accurate employee records and documentation. Demonstrated ability to handle sensitive and confidential information with integrity and professionalism. Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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