Senior IT Product Owner – Finance & Actuarial

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Full time
Location: London
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Job offered by: MS Amlin
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Senior IT Product Owner - Finance & Actuarial

Apply locations London time type Full time posted on Posted 24 Days Ago job requisition id RQ10940 MS Amlin Business Services (ABS) is seeking to align our newly introduced Product-Centric ways of working to our group customers through the introduction of a focused set of value-focused business services supporting our core insurance business processes. This senior leadership role requires a candidate demonstrating a proven track record of building exemplary relationships with senior business stakeholders and driving end-to-end delivery of reliable and trusted IT solutions. As the Senior IT Product Owner across a line of Finance & Actuarial (F&A) IT Products, you will be accountable for engaging with senior Finance, Actuarial and Treasury business stakeholders to deeply understand their IT system requirements and take accountability for delivery against them. This role is the primary point of contact for all F&A application services to our customers. You are accountable for managing the engagement with our Legal Entity business stakeholders and delivering a high-performing Business Service. This role is required to support the development and performance of key F&A Products that contain critical business applications that are used by our Legal Entity customers. Acting as a subject matter expert and working with your IT Product and Technical Service teams, you’ll govern and report on the Business Service performance, ensuring that the needs of the business and its users are met through high-quality service delivery. What you’ll spend your time doing: Customer Centric Stakeholder Engagement Serving as the main engagement point for F&A services to key Business stakeholders across the Legal Entities, ensuring alignment between business needs and service offerings. Engaging with Business Stakeholders responsible for finance, actuarial, and treasury business areas to develop and maintain a deep understanding of your customers and their evolving needs – establishing a common understanding of priorities and expectations. Proactively assessing the service landscape for risks to delivery – service continuity and functional improvements – providing reasonable mitigations, aligning with your stakeholders on operational resilience requirements and business continuity plans. Management of Product-Orientated Service Delivery Overseeing the development and deployment of the product backlogs, taking customer input to drive prioritisation. Overseeing the operational delivery of F&A products, ensuring they meet or exceed SLAs and deliver exceptional customer experiences. Coaching the F&A IT Product Owners in maintaining a groomed, healthy backlog of changes, whilst highlighting and mitigating risks in time. Managing the definition of the end-to-end service such that all delivery partners operate to a contractual or OLA obligation to meet the agreed business outcomes. Reporting on and providing visibility of the iterative delivery of ‘plan’, ‘build’ and ‘change’ for the F&A product scope. Ensuring skills and capabilities in place are in place to support the delivery of the F&A product roadmaps. Collaboration with Technical Teams Collaborating with technical teams and senior leadership to translate between technology and business requirements, ensuring successful communication and outcomes delivered. Working with technical infrastructure teams to drive service performance to the agreed service specifications (assuring Service Level Agreements), govern the implementation of change, establishing key metrics, through its lifecycle from idea through to release. Working with business stakeholders to clarify Total Cost of Ownership (TCO) for the service, establish financial forecasts and tracking overall spend to budget in partnership with Finance stakeholders. Managing external partners and suppliers to ensure they operate to contractual obligations to meet the agreed business outcomes. Strategic Direction and Guidance Monitoring and reporting on the performance of F&A services, implementing strategies for continuous improvement. Working with Enterprise Architecture, Business Owners, Product Teams and Technical Service Owners to agree strategy and roadmaps for the F&A products. Managing service improvement through the chairing of key governance decision-making forums directly engaging business stakeholders in the evaluation, prioritisation and execution of improvement activities and projects. Clearly recording, maintaining and reporting on operational and change backlogs including establishing dashboards and metrics for product lines – on overall health of products across operational delivery and change. What you’ll need: Proven experience in managing the delivery of F&A business application services. Knowledge and experience of finance processes and critical metrics relevant in the insurance industry. Ability to engage with business stakeholders at all levels and translate business requirements into technical solutions. Excellent communication and leadership skills, with the ability to influence and collaborate with senior leadership and technical teams. A results-driven approach with a strong focus on delivering high-quality IT services and improving performance. Experience in reporting, governance, and continuous service improvement. Knowledge of modern technology stacks in the cloud with experience of technology transformation programmes. Ability to demonstrate flexibility, multi-tasking skills and a ‘can do attitude’. Demonstrable troubleshooting and problem solving skills. Experience in dealing with conflicting priorities and opinions. A mindset to cope with ambiguity and the management of change. Experience managing product lifecycles – with practical knowledge of SDLC and service delivery practices. A good understanding of new and emerging technologies. Self-confidence to navigate complex IT operating environments. Excellent understanding of data across your products and the specific ability of presenting management information in an accurate and transparent way to all stakeholders. The drive to change and continuously improve. Domain and industry knowledge for the respective business service you oversee, with practical process and application expertise. Experience in managing and developing a team of senior professionals. What Can You Expect From Us? Competitive Base Salary Performance Related Discretionary Bonus Holiday:

28 days core annual leave, and you can buy up to 5 days. Pension:

A minimum 2% employee contribution plus 7% MS Amlin contribution (9%) up to a maximum of 5% employee contribution plus 13% MS Amlin contribution (18%). Private Medical:

cover for yourself. Family members/dependants can be added. Flex Fund:

£1,000 (pro-rated based on start date) to spend on flexible benefits. Life Assurance:

5x annualised base salary.

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