Senior IT Support Analyst - North Yorkshire
Our client, a global leader in their field, is seeking a Senior IT Support Analyst to join their expanding team. In this role, you will provide advanced technical support across hardware, software, and network systems while working on projects within a global setting. With opportunities to contribute to IT best practices and mentor team members, you’ll play a vital role in ensuring system reliability and user satisfaction. Key Responsibilities
Resolve hardware, software, and network-related issues at 2nd/3rd line levels. Collaborate with cross-functional teams to maintain seamless IT operations. Assist in developing and implementing IT best practices, including documenting processes. Support technologies such as Windows 10/11, Windows Server, Linux environments, Microsoft 365, and office networks. Manage Active Directory, VPNs, virtualisation technologies, and security tools. Skills and Experience
Proficiency in Windows and Linux environments, Microsoft 365, firewalls, switches, and WAP devices using TCP/IP. Hands-on experience with ITIL, Cyber Essentials, and Active Directory. Familiarity with VPNs, virtualisation technologies, and security tools. Relevant certifications (e.g., CompTIA A+, ITIL, VMware, Microsoft 365) are advantageous. Experience with ERP systems is beneficial. Benefits:
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Our client, a global leader in their field, is seeking a Senior IT Support Analyst to join their expanding team. In this role, you will provide advanced technical support across hardware, software, and network systems while working on projects within a global setting. With opportunities to contribute to IT best practices and mentor team members, you’ll play a vital role in ensuring system reliability and user satisfaction. Key Responsibilities
Resolve hardware, software, and network-related issues at 2nd/3rd line levels. Collaborate with cross-functional teams to maintain seamless IT operations. Assist in developing and implementing IT best practices, including documenting processes. Support technologies such as Windows 10/11, Windows Server, Linux environments, Microsoft 365, and office networks. Manage Active Directory, VPNs, virtualisation technologies, and security tools. Skills and Experience
Proficiency in Windows and Linux environments, Microsoft 365, firewalls, switches, and WAP devices using TCP/IP. Hands-on experience with ITIL, Cyber Essentials, and Active Directory. Familiarity with VPNs, virtualisation technologies, and security tools. Relevant certifications (e.g., CompTIA A+, ITIL, VMware, Microsoft 365) are advantageous. Experience with ERP systems is beneficial. Benefits:
25 days holiday Bonus Gym Membership Interested? Please Click Apply Now! #J-18808-Ljbffr
