Senior IT Support Engineer Location:
Cheshire Job Type:
Office & Field based Salary:
£35,000 - £43,000 DOE
Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve complex technical problems efficiently and effectively. We are looking for a Senior 2nd/3rd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients.
Requirements: Please note a driving licence and own vehicle (mileage paid) is required. Company van can also be provided (including fuel card).
Key Responsibilities:
Work on various client-based projects Resolve complex technical issues Site visits, audit new customers, suggesting recommendations Diagnose software and hardware faults Helpdesk support for AV, phone, hardware issues
Personal Attributes: Extensive use of Office 365 package Knowledge on firewall, networking/security procedures, routing & switches Understanding of Network protocols - DNS, DHCP, TCP/IP, WAN, LAN Experience with virtualisation - Hyper-V / VMWare / Citrix etc MS Certs highly desired Fantastic communication skills, confident talking with seniors Enthusiastic with a can-do attitude Great team player, happy to help each other out
Benefits: Company vehicle / or mileage paid Free parking on site 28 Days annual leave Workplace pension Collaborative and supportive team environment Additional money earnt with on call or call out fees
If you are a motivated and skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and interview!
Key Words:
Senior IT Technician, 2nd line, 2nd/3rd line, Senior IT Engineer, Field Engineer, MSP Engineer, on-site technician, on-site engineer, technical support engineer, senior technical
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