Senior IT Support Engineer – £35,000 – Liverpool L1/ Ellesmere Port

·
Full time
Location: Liverpool
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Job offered by: Nichols Digital Ltd
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Category: IT & Technology
This range is provided by Nichols Digital Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

£30-35,000 basic salary on offer - On site role daily (5 days a week) Liverpool L1 / Ellesmere Port MUST be able to drive (and own a vehicle)

as will be based on site, at various sites

DAILY.

Will need to drive around L1 postcode and occasionally to Ellesmere Port. An IT company is looking for a 2nd Line Support Engineer to provide technical support (Windows/ Networking/ Server/ VLAN) and assistance to end-users for computer hardware, software, and network-related issues, mostly for Educational (schools & academies) institutions. You will be driving to various sites daily across Liverpool and Ellesmere Port. The position requires the individual to be willing to do anything between 1st-3rd line support as part of the day to day as it won't always be the high level jobs you are required for. Responsibilities: 1st, 2nd and some 3rd Line Duties Windows Server O365 Set up and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. Install, configure, and maintain computer systems, peripherals, and software applications. Perform routine maintenance tasks, such as system updates, backups, and security patches. Troubleshoot hardware and software problems, diagnose issues, and implement solutions promptly. Manage user accounts, permissions, and access rights in accordance with company policies. Respond to IT support tickets and service requests. Seniority level

Mid-Senior level Employment type

Full-time Job function

Information Technology Industries IT Services and IT Consulting

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