About the Role
The Senior IT Support Specialist will provide expert-level technical support to our clients, focusing on resolving complex technical issues and delivering exceptional customer experiences. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our organization. As a Senior IT Support Specialist, you will have the opportunity to work on a wide range of technical issues, from desktop support to advanced networking and security challenges. You will collaborate with internal teams to identify and resolve issues, and provide training and guidance to junior team members to ensure knowledge transfer and growth. Responsibilities and Requirements
Technical Expertise:
Possess strong technical skills in areas such as Windows Server, Microsoft 365, Azure, Intune, Active Directory, Exchange, Citrix, VMware, and PowerShell. Problem-Solving:
Demonstrate excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. Communication:
Possess excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences. Teamwork:
Collaborate effectively with internal teams, including sales, marketing, and operations, to deliver seamless customer experiences.
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The Senior IT Support Specialist will provide expert-level technical support to our clients, focusing on resolving complex technical issues and delivering exceptional customer experiences. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of our organization. As a Senior IT Support Specialist, you will have the opportunity to work on a wide range of technical issues, from desktop support to advanced networking and security challenges. You will collaborate with internal teams to identify and resolve issues, and provide training and guidance to junior team members to ensure knowledge transfer and growth. Responsibilities and Requirements
Technical Expertise:
Possess strong technical skills in areas such as Windows Server, Microsoft 365, Azure, Intune, Active Directory, Exchange, Citrix, VMware, and PowerShell. Problem-Solving:
Demonstrate excellent problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. Communication:
Possess excellent verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences. Teamwork:
Collaborate effectively with internal teams, including sales, marketing, and operations, to deliver seamless customer experiences.
#J-18808-Ljbffr
