Senior Manager Market Services Oversight
Apply locations: Lloyd's UK: London
Posted on: 11 Days Ago
Time left to apply: End Date: January 31, 2025 (20 days left to apply)
Job Requisition ID: R4071
Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk-sharing expertise of the market’s brightest minds, working together for a braver world.
Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.
Our shared values:
we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient, and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.
Lloyd’s is recruiting for a Senior Manager Market Services Oversight on a 12 Month (FTC) to cover maternity leave. You will provide oversight and assurance of third-party operational resilience across the Corporation and Market; ensuring risks are fully understood and managed.
This role will also deputise for the Head of Operational Resilience and Market Service Oversight where required and provide continued support with strategic planning and delivery roadmap for the team.
Principal Accountabilities:
Market and Corporation governance - provide oversight and assurance for market and Corporation services on behalf of Operations and the wider Corporation.
Develop and implement oversight framework to support assurance activities for material third parties operating across the Market.
Primary focus of oversight activities is on Material third parties, Market Shared Service Providers, and designated Critical Third Parties.
Interpret, respond to, and implement global regulatory obligations around material third parties; support business units with operational resilience requirements.
Represent Lloyd’s and fulfil the duties associated with membership of Governance boards.
Provide assurance and support on behalf of Lloyd’s to key 3rd party service partners (LIMOSS, Velonetic/DXC).
Operate as Vendor Manager for critical outsourcing relationships.
Represent Operational Resilience and Lloyd’s at Steering Groups.
Act as the main Lloyd’s Authorised Contact, collaborating with key stakeholders to ensure strategic decisions are made in line with business outcomes.
Provide risk management assurance and support to Market and Corporation Controls for Market Services.
Lead regulatory notification process (including global) for material suppliers/outsourcers; support business and key stakeholders with the process.
Engagement and alignment with market service providers (DXC, LIMOSS, PPL) and market representatives (LMA, IUA, LIIBA) to assure and align oversight.
Provide technical assurance and system lifecycle oversight to all business areas (e.g. Procurement, HR, Central Finance, Operational Risk).
Provide SME input and support to Legal during 3rd party contract drafting, i.e. governance and Ops Res schedules.
Ensure resilience and recovery plans are defined for all market systems/applications and align with operational resilience and business continuity requirements.
Provide oversight and management of agreed resilience testing cycles.
Ensure transition controls and procedures are applied for all deliveries and changes on behalf of Lloyd’s for both Corporation and Market systems.
Skills Knowledge and Experience:
3rd party management
Change Management and Delivery
Experience with business operations platforms
Working collaboratively across multi-party teams and stakeholders to deliver high-quality outputs
Experienced in forming constructive partnerships and mutually beneficial solutions with third parties
Experience of implementing sustained process and culture change in a business environment
Adherence to agreed governance processes and procedures
Track record of achieving high professional standards
Track record in adopting new ways of working
Exceptional influencing skills with the ability to find compromise when required
Excellent organisational skills
Evidence of operating in a complex and regulated market environment with multiple stakeholders
A strategic thinker who is commercially astute and able to shape ideas into actionable plans
Diversity and inclusion are a focus for us – Lloyd’s aims to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.
We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme, and various employee discount schemes.
By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.
Should you require any additional support with your application, or any adjustments, please click the following link:
Application Support
Please note, clicking on this link does not register your application for the vacancy.
About Us:
Lloyd’s aims to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect.
We will invest in attracting the best talent to Lloyd’s, making sure recruitment is targeted at bringing in the skills we need to evolve.
We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.
#J-18808-Ljbffr
Apply locations: Lloyd's UK: London
Posted on: 11 Days Ago
Time left to apply: End Date: January 31, 2025 (20 days left to apply)
Job Requisition ID: R4071
Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk-sharing expertise of the market’s brightest minds, working together for a braver world.
Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.
Our shared values:
we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient, and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.
Lloyd’s is recruiting for a Senior Manager Market Services Oversight on a 12 Month (FTC) to cover maternity leave. You will provide oversight and assurance of third-party operational resilience across the Corporation and Market; ensuring risks are fully understood and managed.
This role will also deputise for the Head of Operational Resilience and Market Service Oversight where required and provide continued support with strategic planning and delivery roadmap for the team.
Principal Accountabilities:
Market and Corporation governance - provide oversight and assurance for market and Corporation services on behalf of Operations and the wider Corporation.
Develop and implement oversight framework to support assurance activities for material third parties operating across the Market.
Primary focus of oversight activities is on Material third parties, Market Shared Service Providers, and designated Critical Third Parties.
Interpret, respond to, and implement global regulatory obligations around material third parties; support business units with operational resilience requirements.
Represent Lloyd’s and fulfil the duties associated with membership of Governance boards.
Provide assurance and support on behalf of Lloyd’s to key 3rd party service partners (LIMOSS, Velonetic/DXC).
Operate as Vendor Manager for critical outsourcing relationships.
Represent Operational Resilience and Lloyd’s at Steering Groups.
Act as the main Lloyd’s Authorised Contact, collaborating with key stakeholders to ensure strategic decisions are made in line with business outcomes.
Provide risk management assurance and support to Market and Corporation Controls for Market Services.
Lead regulatory notification process (including global) for material suppliers/outsourcers; support business and key stakeholders with the process.
Engagement and alignment with market service providers (DXC, LIMOSS, PPL) and market representatives (LMA, IUA, LIIBA) to assure and align oversight.
Provide technical assurance and system lifecycle oversight to all business areas (e.g. Procurement, HR, Central Finance, Operational Risk).
Provide SME input and support to Legal during 3rd party contract drafting, i.e. governance and Ops Res schedules.
Ensure resilience and recovery plans are defined for all market systems/applications and align with operational resilience and business continuity requirements.
Provide oversight and management of agreed resilience testing cycles.
Ensure transition controls and procedures are applied for all deliveries and changes on behalf of Lloyd’s for both Corporation and Market systems.
Skills Knowledge and Experience:
3rd party management
Change Management and Delivery
Experience with business operations platforms
Working collaboratively across multi-party teams and stakeholders to deliver high-quality outputs
Experienced in forming constructive partnerships and mutually beneficial solutions with third parties
Experience of implementing sustained process and culture change in a business environment
Adherence to agreed governance processes and procedures
Track record of achieving high professional standards
Track record in adopting new ways of working
Exceptional influencing skills with the ability to find compromise when required
Excellent organisational skills
Evidence of operating in a complex and regulated market environment with multiple stakeholders
A strategic thinker who is commercially astute and able to shape ideas into actionable plans
Diversity and inclusion are a focus for us – Lloyd’s aims to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.
We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme, and various employee discount schemes.
By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.
Should you require any additional support with your application, or any adjustments, please click the following link:
Application Support
Please note, clicking on this link does not register your application for the vacancy.
About Us:
Lloyd’s aims to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect.
We will invest in attracting the best talent to Lloyd’s, making sure recruitment is targeted at bringing in the skills we need to evolve.
We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.
#J-18808-Ljbffr
